The Relief Phlebotomist role will involve travelling to stores around the region up to 60 minutes from base store. Travel expenses are covered by Boots. A full driving licence and access to a car are necessary in this role due to the supporting other stores. This is a full time role 37.5 hours. The hourly rate for this role is £12.36 and up to £13.53 across selected locations within London About the opportunity As a Boots Health Clinic Specialist - Phlebotomist, you will conduct a variety of different pharmacy services within your in-store clinic, including taking venous blood samples from patients. From managing your appointment diary, greeting your patients and delivering the service, you will use your ability to connect with patients to provide exceptional patient centred care. You will spend your time building great relationships with your patients, listening to their concerns and managing every consultation with compassion. You will use your knowledge and training to confidently take every opportunity to provide holistic care and solutions which are right for the individual. You will have the opportunity every day to make a real difference to patients and with a wide range of responsibilities and services available – no two days will be the same. Key responsibilities: Day to day management of the appointment diary to ensure that clinics are set up as required to deliver the necessary services safely and professionally. Ensure every individual arriving for a pre-booked appointment is greeted, booked into the system and all pre-consultation paperwork is completed Take venous blood samples from individuals according to UK guidelines, ensuring the integrity of the blood samples are maintained at all times, including appropriate storage Ensure samples are prepared for collection and that missed collections are escalated, ensuring samples reach the laboratory within the set timeframe Communicate with the store leadership team, Pharmacist and pharmacy team to ensure safe and appropriate provision of the service Order and maintain adequate stock of consumables and materials required to deliver the service Ensure the consultation space always meets the required consultation room standards What you’ll need to have Healthcare Training Programme at NVQ2 or equivalent, or prepared to work through and complete within six months ECG phlebotomy training and supervision including basic life support or prepared to work through and complete within six months Empathetic, approachable and able to interact sensitively with customers It would be great if you also have Experience working within community pharmacy Our benefits Discretionary Christmas Gift Payment Generous staff discount Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better. What’s next Your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.