Job Description Here’s what you’ll do: Conduct external and internal security patrols and carry out routine tests of security equipment. Provide traffic control and apply parking restrictions as required Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions Monitor Systems, oversee Access Control & Camera Systems (Bosch, Lenel), investigate causes of fire alarm activations Respond to Alarms; Address Access Control Alarms using systems and cameras Dispatch: Use radio and other physical security equipment to dispatch and track Security Officers' calls for requests. Operate ‘stop and search’ policies when required Customer Service: Answer calls and provide security services coordination and display an outstanding level of customer service Technical Support - Identify and log Access Control malfunctions, raise tickets for equipment, systems, or facilities requests Emergency Coordination - Manage emergency incidents with Physical Security Officers, liaise with first responders, follow regulation policies and execute emergency SOC (Securitas Operations Centre) protocols Maintain all logbooks and records, ensuring all paperwork is completed in a timely fashion and conduct effective handover procedures Record and report all faults, health and safety hazards and unsafe working practices to management. Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures. Provide support, guidance and information to all staff, visitors and contractors whilst ensuring the safeguarding of the premises Issue visitor/contractor passes and deal with lost property Undertake any other duties as requested by Management