Pharmacy Support Worker - Stores and Procurement
Band 2
Main area: Medicines Management and Pharmacy - Trust Wide Support
Grade: Band 2
Contract: Permanent
Hours: 37.5 hours per week (Full and Part Time posts available)
Job ref: 350-TWS6754815
Site: Medicines Management Department
Town: Liverpool
Salary: £23,615 per annum pro rata
Salary period: Yearly
Closing: 17/11/2024 23:59
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore, we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Job overview
This is an exciting opportunity to be part of the Medicines Management Service in Mersey Care NHS Foundation Trust. The organisation has recently invested significantly in the team’s expansion to reconfigure the way we deliver our service. We would like you to join our team and be part of delivering the next stage of our exciting journey.
The Medicines Management team is well established with a track record in delivering outcomes, and our pharmacy support workers are key to ensuring this happens. The service supports physical health, mental health and community care across a large geographical footprint.
We are looking for enthusiastic, flexible and motivated individuals to join our team of pharmacy support workers.
This team is responsible for the receipt, storage, and supply of medicines in line with regulatory standards. This team is also responsible for the ordering, contracting and invoicing of all pharmaceutical products in line with standard operating procedures.
This is an excellent opportunity to begin or further your pharmacy career or break into the hospital sector. Excellent career development and progression opportunities are available within our medicines management service. Pharmacy experience is desirable but not essential as training will be provided following commencement in role. There will be opportunities for learning and completion of qualifications.
Shortlisting planned for: 18 November 2024
Interviews planned for: 27 November 2024
Main duties of the job
The successful candidates will support the smooth running of the pharmacy stores and procurement services ensuring that medication is supplied safely and accurately, in a timely manner. The post holder may be actively involved in undertaking audit in line with the safe and secure handling of medicines standards. You will be required to undertake a broad range of duties, and an opportunity to rotate across the services gaining experience and skills in each area.
This role would suit someone who is committed to providing high quality patient focused care utilising excellent communication and interpersonal skills to work within a large team.
The post-holder will be obliged to participate in our seven-day medicines supply service in line with the hours of operation.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
Detailed job description and main responsibilities
These posts are based within our main Medicines Management Building at Maghull Health Park; however you may be required to work at other trust locations.
1. To work in accordance with trust policies, procedures & standard operating procedures as appropriate.
2. To undertake mandatory and other applicable training internally within the trust.
3. To carry out on-the-job training in the duties of a pharmacy support worker, developing and maintaining the required knowledge, skills and attitudes to fulfil those duties as required.
4. To engage in learning opportunities, including shadowing of more experienced staff members and requesting experience in particular areas of interest.
5. To participate in any rota and/or internal team training opportunities to support flexible working; this will support cover where necessary; and maintain stores & procurement-based competencies.
6. To utilise the automated medicines management equipment, including robotic dispensing systems, following department standard operating procedures; and to respond appropriately to system failures and problems (to troubleshoot), escalating issues as required.
7. Resolve any supply issues liaising with wholesalers, lead pharmacy staff and health care professionals, communicating any stock shortages or to follow information.
8. To assist the procurement lead with the basic purchasing of pharmaceuticals with wholesalers/suppliers using multiple electronic systems in accordance with SOPs, timeframe and finance.
Person specification
Qualifications
* GCSE or equivalent passes in Maths and English (or equivalent) with appropriate underpinning knowledge
* If no Maths or English GCSE, then commencement of level 1 and 2 functional skills within 3 months of employment
* NVQ Level 2 Pharmacy Services Assistant or willingness to work towards (or equivalent experience)
Knowledge and Experience
* Experience of dealing with the public
* Demonstrates an interest in Pharmacy
* Demonstrates an understanding of good time management skills
* Understands the need for written policies and procedures
* Has an understanding of the need for patient confidentiality
* Knowledge of the NHS
* Work experience in a pharmacy
Values
* Accountability
* Support
* High professional standards
* Responsive to service users
* Transparency and honesty
* Discreet
* Change oriented
Skills
* Excellent organisational skills
* Ability to multitask and change from one job to another frequently, working both independently and as part of a team
* Excellent inter-personal skills
* Ability to perform basic mathematical calculations in relation to work
* Good time management
* Ability to meet deadlines
* Ability to travel between different sites
* Ability to work individually and to work as a team player
* Ability to work flexibly
* Pro-active and displays initiative
* Willingness and self-motivation to learn
* Ability to deal with frequent interruptions
* Ability to deal effectively with & escalate telephone enquiries
* Attention to detail and a responsible attitude towards quality and accuracy
* Professional manner
* Ability to work under pressure
* Customer care skills
* Ability to prioritise workload and manage time effectively to meet specified deadlines
* Problem-solving skills
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration.
Flexible working requests will be considered for all roles.
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