Due to expansion, an exciting opportunity has arisen for a Removals General Manager to work for our established family-run Removals client, offering domestic and business services internationally, from their base in Warwickshire.
As the Removals General Manager, you will oversee the day-to-day activities of the business, leading and motivating the team, providing guidance and support to team members.
Your role will be to allocate the appropriate resources to jobs, ensuring you stay within the estimated costs, whilst ensuring the highest level of customer service is always being provided.
Removals General Manager duties include:
1. Producing quotes for clients, correctly pricing each job.
2. Overseeing the recruitment process, ensuring the team receive proper training.
3. Building and developing strong working relationships with partners and suppliers to enhance the company's service capabilities.
4. Working alongside sales colleagues to help develop new business opportunities, devising promotional strategies and generating new leads.
5. Ensure the company's vehicles are operating in accordance with legislation and regulations.
6. Dealing with customer queries and handling complaints.
The Removals General Manager will have proven experience working in a managerial role within the Removals & Storage industry and be able to demonstrate their track record of achieving business growth and profitability targets.
We are keen to speak to self-motivated professionals who have good knowledge of removals processes, logistics, and best practices, as well as a p roficiency in using computer software, s trong communication skills, and first-class customer service skills.
In return, the successful Removals General Manager will be offered up to £55,000 + profit bonus.