Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-time Engineering Administrator to join our engineering team working at our Evesham depot. You will be required to work Saturday mornings for 4 hours on a rota basis, which will be paid at overtime rate.
About the role:
40 hours per week, Monday - Friday
1. Answering incoming phone calls
2. Processing quotes and payments
3. Booking tank quotes
4. Ordering stock and dealing with suppliers
5. Making calls to customers with notification prior to jobs
6. Stock control
7. Update the computer system with stock levels and prices
8. Arrange tank services and send out job sheets to engineers
9. Investigate complaints and escalate if needed
10. General assistance in the office
About you:
1. Excellent communication skills
2. IT literate
3. Ability to work as part of a team
4. Able to work under pressure
5. Ability to prioritise outstanding tasks
6. Able to work under own initiative
7. Willingness to follow instructions
8. Create a yes, can-do environment
9. Good phone and customer service manner
What we can offer...
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