To support the functions of a world class FM Provider in providing insight for our clients' asset replacement and capital expenditure programmes. To identify trends in maintenance activity by main discipline types, investigate outlying performers, report on root cause and escalate to appropriate resource. Supervising Analyst team, managing workload priorities across the group function. Manage colleague performance & attendance at work. Relationship management at a senior level with our key customer stakeholders., Work with discipline SME's and other internal stakeholders to enhance business plan submissions
Use of Business Insight tools to identify and investigate root causes for asset type spend or performance outliers
Advise and support client's specification of asset and inform purchasing decisions
Work across a variety of tasks including building Power BI dashboards from scratch to manually updating tools in excel, downloading reports in power point or producing summaries in word documents for internal and external customers
Use appropriate techniques for data visualisation to develop business intelligence tools - such as interactive dashboards - which provide colleagues with access to accurate, timely and actionable insight about our repairs and maintenance services and demand.
Work with internal stakeholders to develop and enhance BI and LCC analysis and reporting tools
Use of Corporate LCC model to inform investment priorities for asset replacement programmes.
To represent the company in a professional manner at all times and develop a good working relationship with key City and ASDA colleagues
To attend training courses as and where necessary and to ensure personal job skills keep pace with technical developments
To comply with the company Health and Safety Policy at all times
To work with company and ASDA colleagues to ensure laid-down standards of quality are maintained at all times
Comply with any other reasonable request or instruction from the Line Manager
KRAs :
Delivery of evidential data to support annual business plan submission
Delivery of analysis and recommendations to improve asset availability and reduce maintenance costs across all customers
Flexibility in both availability and task management
Advanced excel skills with in depth knowledge of complex formula's and data analytics
Must be proficient to a high level in Microsoft Power BI, have the ability to create complex reporting modules using new and existing customer datasets
Senior level relationship management
History of presentations to senior customers
Excellent report writing skills
Experience of monitoring KPIs
Experience of working collaboratively with internal and external teams and partners.
KEY PERFORMANCE INDICATORS :
On-time delivery of business plan
Performance output as agreed from time to time