What are we looking for? The Broadcast Systems Engineer role sees you in at the heart of Techex in our Technical Team working across pre-sales, design, implementation, and support to delight our customers. Our experts have a multidisciplinary skills set to provide world class, solution design, and commissioning and support for tier 1 live broadcast systems. The role can be based Leeds or Bracknell. Who are we? Techex is a UK based global leader in innovative IP and cloud broadcast solutions and software. Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports and transforms the highest value live video over IP and in the cloud. We both build our own software, and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients. Techex are entering a phase of accelerated growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for great impact across the organisation. The Role Lead and support the design, deployment, and ongoing improvement of next generation customer partner platforms. Providing outstanding support for our technology partners products as well as our own software Work with technology partners to develop and test cutting edge products and features enabling new broadcast platforms. Have a positive customer-oriented attitude, solid verbal and written English communications skills. Create, maintain, and develop close relationships with engineers at our customers and partners, ensuring they are supported in design and support engagements. Keep in touch with and be a part of new innovations in the broadcast and IT industries. Manage projects, tasks, and resources as part of customer project deliveries. Organise your own time and priorities for all aspects of the role, including support, commissioning, and research. Provide out-of-hours on-call mission critical support as part of a 24/7 premier service to exclusive global clients. What you will need Demonstrable experience of Scripting & Automation e.g. Ansible, Terraform, Python Experience of deploying and managing cloud infrastructure in AWS, GCP, Azure, Oracle Experience of using network analysis/packet capture tools such as Wireshark Understanding of real time transport and encapsulation protocols such as RTP, UDP, SRT, RIST, ZIXI, and MPEG-TS Linux server operating system experience Experience in a client facing role with an eye for detail and ability to manage workloads and priorities effectively in an agile environment. Excellent critical thinking and problem solving abilities as well as effective communication, presentation, planning and organisation skills. Knowledge of audio/video and media standards (e.g AVC, HEVC, JPEG-XS, ST 2022, ST 2110) Desirable IP Networking experience for broadcast or other real-time data environments Ability to use test equipment/software to analyse MPEG streams Experience of multicast network design and troubleshooting Experience of public cloud platform architecture/design CCNP or higher/equivalent non-cisco qualification (Routing & Switching or Data-Centre/SDN) Experience with either Influx, Redis, Kafka, Grafana, Kibana Our Values and Benefits We have just secured Great Place to work accreditation and our core five values of Integrity, Innovation, Family, Customer-First and Expertise are vital to our success. We seek out individuals who enjoy developing their professional skills and are always learning new things whilst supporting and sharing their learnings with others. Techex is entering a period of accelerated growth so we seek out talented professionals who are keen to scale up with Techex as we grow fast. We have a flexible working policy, and you are empowered to work in a way that sets you up to be successful and deliver the necessary impact in your role. This is a hybrid position so will be a mix of time in the UK Headquarters in Bracknell, with our customers and at home. We also have an office Hub in Leeds. In addition to competitive salaries and bonus schemes, we offer a package of flexible benefits you can design to suit your needs. Private Medical or Healthy living allowance Life Assurance Company Pension matching up to 5% Wellbeing support for you and your family (including bereavement, probate and menopause support, access to virtual GP and more) Discounted gyms, family savings and discounts Cycle to work scheme EV charging onsite Onsite café and excellent free barista coffee Ongoing training and professional development