Full time Supervisor (40 hours), Brighton
Location - Brighton
JOIN US!
BUBBLE CITEA is a locally renowned bubble tea brand. We are looking for great members to join our bubble tea family to deliver an amazing experience for our customers. People first is one of our values; customers and employees are very important to us. We focus on career development and promotion. If you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers.
WE ARE LOOKING FOR
YOU WILL:
* Be part of a support network working alongside the Store Manager
* Contribute to a teamwork environment by helping in problem-solving, customer relationships, and product quality
* Ensure product quality and customer service meet company standards
* Lead team members to maintain the cleanliness and upkeep of our kiosks
* Protect employees and customers by providing a safe and clean store environment
* Ensure efficient and effective operation by bubble baristas to accomplish daily duties
* Be responsible for protecting the store assets by following procedures for safety, stock handling, security, maintenance, and cash handling
* Remain calm & observant during busy periods or under unforeseeable situations and deploy team members to ensure the best customer experiences
* Manage and create content for TikTok
* Complete reasonable tasks assigned by the company
YOU ARE:
* Ideally have experience in driving a high sales-focused culture in the fast-paced food/beverage industry
* Be able to work flexible hours, including evenings, weekends, or holidays
* Legally eligible to work in the UK
* An energetic person with positive thinking and a ‘can do’ attitude
* Maintain regular and consistent attendance and punctuality
* Willing to learn new skills and share your knowledge with our customers & the team
WE WILL:
* Provide amazing opportunities for career progression
* Treat you to a free bubble tea drink on breaks during the shift
* Offer you a staff discount scheme on our lovely bubble tea drinks
* Provide you with great training to ensure you fit into the team as quickly as possible
* Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA
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