This is a temporary contract role for an experienced administrator.
Job Purpose
1. Support the delivery of an efficient, effective and consistent tenancy management service, predominantly to older and vulnerable tenants across Eastbourne and Lewes.
2. Support Retirement Housing tenants to maintain their independence, e.g., encouraging customer self-serve and identifying opportunities for the business to initiate further enabling and self-serve.
3. Respond to customer concerns, manage processes, and liaise with specialists and partner agencies. Maintain confidentiality in line with agreed policy and relevant data protection legislation.
4. Support the continuous improvement of processes and procedures within the service using best practices from others where appropriate.
We endeavor to reply to all applications; however, if you haven’t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.
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