At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. The Role: To provide front office support to the Equity / Fixed Income Dealing teams in London including new issues / capital raisings / transaction cost analysis / project related work as well as 3rd party relationship management. This will involve overseeing Aladdin ASM, DMT, Investment tech, and SSMO. The role will be a demanding one requiring good market / system knowledge, communication, coordination and cooperation across 1st line business areas, across the UK, Singapore and Chicago desks. We are looking to recruit an experienced support person to join the team; you will be responsible for providing day to day support of all dealing activities for the Business working closely with the Head of Dealing Services and our UK and Regional Dealing Desks. The team of 4/5 is responsible for ensuring all dealing support / oversight, 'first line' activities are reviewed, (working across all Equity / Fixed Income / ABS markets), query resolution in respect of the dealing desk and processes within, as well as providing regular reporting for Dealing Management Committee statistics supporting MiFID II Post Trade Transparency Reporting, broker onboarding co-ordination, TCA as and when required and other regulatory related work. Key Responsibilities: Operational Responsibilities Field all trade enquiries to and from dealers and help prioritise all dealing desk responses. Undertake periodic / ad hoc tasks as and when required (e.g. Review of execution rates with the dealers annually, complete any counterparty breach forms, confirmation of novation process, and external stakeholder management / dealing relationships) Ensure controls in respect of COBs monitoring are carried out as required with a good understanding of relevant RCMs across the Front Office teams. Close liaison with Stakeholders and Risk, particularly around ongoing analysis and MI provision. Work with management to improve processes, customer outcomes, ensuring risks are understood and controls are appropriately applied. Liaise, resolve TCA issues and represent the Fixed Income / Equity teams with other departments, including Information Systems, Data Management and Investment Operations. Analysis / MI Responsibilities Understand the rules and regulations in regards to Best Execution and our oversight obligations in BAU. Support the process and data reviews, building in improvements, including TCA and data analytics. Work to improve client and firm outcomes across FI / EQ Trading including Spread, Cash, Algo and PT, Futures, Convertible bonds, ETFs and Options. Support the Dealing teams ongoing implementation monitoring via Monthly, Quarterly TERFs and interactions / usage also of our Independent TCA vendors analysis, (including peer groups). Support for monthly summary MI, TERF minutes and related submissions to the Dealing Management Committee, while supporting periodic thematic Compliance reviews or Audit / AAF / ICF / FORT requests. Generation of Hit Ratio%'s / Counterparty Review Reporting both for quarterly / bi-annual counterparty meetings. Work with the Fixed Income / Equity Dealing teams and business risk partners to improve TCA / TERF data. Regular analysis support for Clients, Heads of Dealing and Fund Manager Assistants in relation to Implementation. Input and Analysis around regular Post Trade Transaction Reporting (PTTR), obligations and issue resolution General Responsibilities Maintain desk procedures, how-to guides and risk registers, ensuring the all processes and controls are captured and adhered to by those involved in the implementation process. SME for any broader project related work across Dealing activities, including potential vendor onboarding, QSRs and analysis requirements such as the PTB project. Support of key controls / monitoring via Aladdin, Bloomberg, Surveillance Grid and COBRA e.g. exceptions monitoring, price limits, liquidity, pre-post trade analysis and credit limits etc Raise, test and sign off small changes to systems, working closely with system development and front office system support teams. What we are looking for: Required Ideally experience of and a good understanding of Equity / Fixed Income dealing and markets within the asset management industry. Experience on a Fixed Income or Equity dealing desk / or related operational and settlement process exposure High level of accuracy and strong analytical / system skills with experience of execution quality / trading oversight and related MI production Bright, enthusiastic and proactive. Due to the nature of the role, a self-starter is essential. Numerate, logical and analytical approach, with a mathematical discipline at A-level/degree. Ability to develop and maintain relationships with key internal and external contacts. Able to work effectively under pressure and to tight deadlines with good communication skills, both written and verbal. Desired Previous knowledge / use of Aladdin, Bloomberg and 3rd-Party front office vendor or sell-side systems. Knowledge of broad range of asset classes (e.g. Equity, Fixed Income, Convertibles and Derivatives) Experience in an front office environment and an understanding of risk and control within the asset management industry. Experience of maintaining procedural / workflow documentation and good MS Excel, PowerBI and/or VBA type skills. Holder of the Investment Management Certificate (IMC), with support offered towards other recognised professional qualifications. Job Level: Experienced Colleague Location: London Tenure: Perm Closing Date: 3 1/01/2024 We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, physical, mental health or neuro-divergent conditions. We participate in the Disability Confident 'Offer an Interview' scheme, which means that candidates with disabilities or long-term health conditions who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. These candidates are also supported to ensure they have the best opportunity to demonstrate that they can do the job. If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careersmandg.com