Job summary This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS). A rare and exciting opportunity has arisen in the Catering Services Department at the Royal Hampshire Country Hospital (Winchester). The successful candidate will work as part of a team to ensure high standards of food service alongside outstanding customer service. The post holder will ensure staff are trained and equipped to complete all aspects of their role, and together with Deputy Head of Catering Services, Kitchen Manager and Head Chefs ensure that the restaurant operates as a profitable business enterprise. A flexible approach to work and active supporting of staff through hands-on working is a key requirement of the role. Main duties of the job The post holder is responsible for the supervision of Catering Assistants/ Kitchen Porters. The post holder must work as part of a team to ensure high standards of customer service; food safety and cleaning are achieved and maintained. The post holder will ensure staff are trained and equipped to complete all aspects of their role, and work with the head chef, kitchen manager, Admin team and Deputy Head of Catering to ensure that the patient meal service & kitchen porter service function as a profitable business enterprise. The post holder will have a flexible approach to work and actively support staff through hands-on working. The post holder will work as part of the catering supervisor team, covering early and late shifts as required by the needs of the service. About us Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 251-CORP8319-WCAT Job locations Royal Hampshire County Hospital Romsey Road Winchester SO225DG Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Job description Job responsibilities Happy to Talk Flexible Working - all requests for flexible and part time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. Person Specification Education Essential Recognised Catering Qualification Level 3 food safety or willingness to undertake L2 English and Maths Experience Essential Experience of supervising and managing staff Knowledge of COSHH, Health and Safety or willingness to learn and undertake supplementary training. In depth knowledge of food safety and allergens or a willingness to learn. oExperience in working in a customer facing role, delivering a high level of customer service. Desirable Experience in working in a kitchen/restaurant environment particularly a large scale food production environment. Experience in working in an NHS environment. Skills and Ability Essential Ability to work as part of a team. Effective organisational skills and ability to manage time and prioritise work. Ability to work under pressure and manage challenging conversations and situations Desirable Supervisory Qualification Person Specification Education Essential Recognised Catering Qualification Level 3 food safety or willingness to undertake L2 English and Maths Experience Essential Experience of supervising and managing staff Knowledge of COSHH, Health and Safety or willingness to learn and undertake supplementary training. In depth knowledge of food safety and allergens or a willingness to learn. oExperience in working in a customer facing role, delivering a high level of customer service. Desirable Experience in working in a kitchen/restaurant environment particularly a large scale food production environment. Experience in working in an NHS environment. Skills and Ability Essential Ability to work as part of a team. Effective organisational skills and ability to manage time and prioritise work. Ability to work under pressure and manage challenging conversations and situations Desirable Supervisory Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire Hospitals NHS Foundation Trust Address Royal Hampshire County Hospital Romsey Road Winchester SO225DG Employer's website https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)