Additional Information Job Number 25026970 Job Category Rooms & Guest Services Operations Location The London EDITION, 10 Berners Street, London, England, United Kingdom, W1T 3NPVIEW ON MAP (https://www.google.com/maps?qThe%20London%20EDITION%2C%2010%20Berners%20Street%2C%20London%2C%20England%2C%20United%20Kingdom%2C%20W1T%203NP) Schedule Full Time Located Remotely? N Position Type Management The London EDITION is looking for its next Rooms Division Manager We are looking for a driven, diligent and friendly Rooms Division Manager to join the team at The London EDITION hotel. As a Rooms Division Manager you will: - Manages the execution of all operations in the rooms area departments (Front of House, Guest Experience, Guest Relations, Concierge and Housekeeping) and manages employees. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service - Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Understands employee and guest satisfaction results and develops action plans to attack needed areas and expand on strengths. - Provides services that are above and beyond for customer satisfaction and retention. - Serves as a leader in displaying outstanding hospitality skills Our most successful Rooms Division Manager is someone who: - Sophisticated communication skills - Confidence in public speaking - Ability to prioritise conflicting needs - Strong leadership skills - Strong organisation and multi-tasking skills - A positive mind set and a genuine passion for working in hospitality - At least four years' experience working within the Rooms Division. Would you like a job that gives you - World class training and development, including leadership development - Unlimited career opportunities (internationally and locally) - Bonus plan - Enhanced holiday entitlement - starting at 31 days (including bank holidays) and increasing with length of service - Company pension scheme - Private medical insurance - Wellness and mental health programmes - Flexible scheduling - Discounted accommodation in over 9,000 hotels all over the world - Discounted food & drink in all our restaurants and bars - Discounts for your friends and family - Amazing staff parties EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar. If this sounds like the perfect place for you, apply to be our next Rooms Division Manager today EDITION is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.