The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant for 16 hours per week based at Shenley Wood Retirement Village.
This is an opportunity for a Housing Support Assistant to join our friendly team and support the Village's commitment in delivering ExtraCare's mission of “better lives for older people”.
If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you.
Benefits include:
* 33 Days Annual Leave (FTE) Pro Rata for Part Time
* Enhanced Maternity & Paternity allowance
* Up to 9% employer pension contribution (5% employee)
* Eligible for Blue Light Card discounts
* Attendance Reward
* Free Life Insurance
* Buy And Sell Holiday
* Cycle2work Scheme
* Employee Assistance Program
* Free Use of Onsite Gym
Role Details:
* Role: Housing Support Assistant
* Hours: 16 hours per week includes some weekends - must be flexible.
* Salary: £10,954 pa (pro rata FTE) (£13.13 per hour)
* Location: Shenley Wood Retirement Village, Chalkdell Drive, Milton Keynes, MK5 6GJ
What will you do as our Housing Support Assistant?
* Showing potential residents around the apartments.
* Helping to settle in residents to their new home.
* Responding to tenancy or lease issues that may arise.
* Ensure that residents' wellbeing is monitored daily.
* Ensure that residents thrive within a retirement setting.
* You will regularly carry out resident visits and be involved in community meetings.
* Work collaboratively with other teams to ensure resident needs are met.
Our ideal Housing Support Assistant will be:
* Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
* Engaging, positive personality
* Empathetic, friendly, and able to build relationships with residents who will have varying needs.
* Solution focused with a creative outlook to resolve issues.
* Able to work under pressure calmly and prioritise your work.
Do not miss out! Click ‘apply' now to make a difference to the lives of older people as our Housing Support Assistant.
* Closing Date: Ongoing
* Interview Dates: Ongoing
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