Job summary Overview : Oakfields Health Group is seeking a proactive General Practice Assistant (GPA) to support our team in delivering high-quality care. This 25-hour per week role enhances GP efficiency by managing routine administrative and clinical tasks. Join our forward-thinking Primary Care Network (PCN) team and contribute to projects that meet patient needs. This position is contingent on ARRS funding. Main duties of the job Main Duties of the Role: As a GPA, your responsibilities will include: Performing urinalysis for practice patients on behalf of the surgeries. Conducting phlebotomy as required. Requesting and managing blood tests for patients needing regular monitoring. Investigating and following up on referrals from the Enhanced Access Contract. Collaborating with the wider multidisciplinary team (MDT) to deliver holistic care to patients with complex needs. Supporting PCN projects and LIAISE contract as directed by NHS England (NHSE) and the Integrated Care Board (ICB). Supporting quality improvement projects such as QoF, QASI, audit and policy development Completing routine paperwork and preparatory tasks prior to GP review. About us This is an excellent opportunity, to join an expanding team, at dynamic and forward thinking semi-rural practices, based in excellent purpose-built premises. Easy access to both practices from Newcastle and Durham. Both practices are based in the Derwentside locality of County Durham. They are situated on main bus routes and free parking is available. About us: Oakfields Health Group operates from 2 surgery premises: Oakfields Health Centre & Dipton Surgery. Growing list size of circa 7,600 patients Core opening hours 8.30am-6pm, Monday to Friday. Currently 6 GPs, 3 Nurse Practitioners, 2 Practice Nurses & 2 HCAs Reception/admin/secretarial team across the 2 sites comprises 10 staff & 2 Service Managers. Excellent Dispensing service at Oakfields Health Centre Paper-light SystmOne practice Consistently high patient satisfaction Date posted 25 February 2025 Pay scheme Agenda for change Band Band 4 Salary Depending on experience Contract Fixed term Duration 12 months Working pattern Part-time, Flexible working Reference number A0061-25-0000 Job locations Hamsterley Colliery Newcastle Upon Tyne Tyne & Wear NE17 7SB Dipton Surgery Front Street Dipton Stanley County Durham DH9 9DA Job description Job responsibilities Job Description: General Practice Assistant (GPA) Oakfields Health Group, North Durham Location: North Durham Hours: 25 hours per week Contract Type: Fixed-term ongoing, subject to ARRS funding Overview: Oakfields Health Group, based in North Durham, is seeking a proactive and dedicated General Practice Assistant (GPA) to support our team in delivering high-quality care. This role, requiring 25 hours per week, is designed to enhance the efficiency of General Practitioners (GPs) by taking on routine administrative and clinical tasks. The position offers an exciting opportunity to work as part of a forward-thinking Primary Care Network (PCN) team, contributing to various projects and initiatives to meet patient needs. This role is offered on a fixed-term ongoing contract, contingent upon continued funding through the Additional Roles Reimbursement Scheme (ARRS). Main Duties of the Role: As a GPA, your responsibilities will include: Performing urinalysis for practice patients on behalf of the surgeries. Conducting phlebotomy as required. Requesting and managing blood tests for patients needing regular monitoring. Investigating and following up on referrals from the Enhanced Access Contract. Collaborating with the wider multidisciplinary team (MDT) to deliver holistic care to patients with complex needs. Supporting PCN projects and LIAISE contract as directed by NHS England (NHSE) and the Integrated Care Board (ICB). Supporting quality improvement projects such as QoF, QASI, audit and policy development Completing routine paperwork and preparatory tasks prior to GP review. Job Responsibilities: Administrative Support: Organising clinical post, prioritising GP actions, and signposting to relevant team members (e.g., clinical pharmacists). Extracting and coding information from clinical letters into patient records. Arranging appointments, referrals, tests, and follow-ups for patients. Completing core elements of non-opinion forms (e.g., insurance or benefits agency forms) for GP approval and signature. Clinical Support: Preparing patients for GP appointments, including taking brief histories and performing basic observations. Conducting clinical tasks such as urinalysis, blood pressure monitoring, ECGs, and phlebotomy. Assisting with immunisations, wound care, and treatment procedures as required. Liaison and Communication: Supporting GPs in liaising with outside agencies, such as contacting on-call doctors or arranging admissions. Providing clear and effective communication within the team, with patients, and with external agencies. Quality Assurance: Participating in audits and quality improvement initiatives. Contributing to team effectiveness by reflecting on activities and suggesting improvements. Maintaining compliance with practice protocols and guidelines. Confidentiality: The post-holder will ensure patient confidentiality is maintained in line with practice policies and data protection legislation. Sensitive information should only be shared with authorized personnel. Health and Safety: The post-holder will: Follow personal and workplace safety protocols. Identify and manage risks effectively. Use appropriate infection control measures and maintain safe working areas. Equality and Diversity: Act with respect for individual rights and diversity, ensuring care and communication are non-judgmental and inclusive. Personal and Professional Development: Participate in annual performance reviews and ongoing professional development. Maintain awareness of professional boundaries and seek support when needed. Qualifications and Experience: Essential: To be working towards completion of the Trainee GPA HEEs accreditation program framework. Experience performing clinical observations and investigations (e.g., blood pressure checks, ECGs, and urinalysis). Phlebotomy experience. Competence in arranging appointments, referrals, and follow-ups with patients. Desirable: Experience working in primary care or with a multidisciplinary healthcare team. Familiarity with clinical systems such as SystmOne. Contract Duration: This role is offered on a fixed-term ongoing basis, subject to continued ARRS funding. Disclosure and Barring Service (DBS): This position requires a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975. Working Hours: 25 hours per week, with flexibility required to meet practice needs. Benefits: Opportunity to work in a dynamic and supportive environment. Engage in varied tasks that contribute to patient care and the smooth running of the practice. If you are a motivated and detail-oriented individual with the necessary qualifications and experience, we would love to hear from you Job description Job responsibilities Job Description: General Practice Assistant (GPA) Oakfields Health Group, North Durham Location: North Durham Hours: 25 hours per week Contract Type: Fixed-term ongoing, subject to ARRS funding Overview: Oakfields Health Group, based in North Durham, is seeking a proactive and dedicated General Practice Assistant (GPA) to support our team in delivering high-quality care. This role, requiring 25 hours per week, is designed to enhance the efficiency of General Practitioners (GPs) by taking on routine administrative and clinical tasks. The position offers an exciting opportunity to work as part of a forward-thinking Primary Care Network (PCN) team, contributing to various projects and initiatives to meet patient needs. This role is offered on a fixed-term ongoing contract, contingent upon continued funding through the Additional Roles Reimbursement Scheme (ARRS). Main Duties of the Role: As a GPA, your responsibilities will include: Performing urinalysis for practice patients on behalf of the surgeries. Conducting phlebotomy as required. Requesting and managing blood tests for patients needing regular monitoring. Investigating and following up on referrals from the Enhanced Access Contract. Collaborating with the wider multidisciplinary team (MDT) to deliver holistic care to patients with complex needs. Supporting PCN projects and LIAISE contract as directed by NHS England (NHSE) and the Integrated Care Board (ICB). Supporting quality improvement projects such as QoF, QASI, audit and policy development Completing routine paperwork and preparatory tasks prior to GP review. Job Responsibilities: Administrative Support: Organising clinical post, prioritising GP actions, and signposting to relevant team members (e.g., clinical pharmacists). Extracting and coding information from clinical letters into patient records. Arranging appointments, referrals, tests, and follow-ups for patients. Completing core elements of non-opinion forms (e.g., insurance or benefits agency forms) for GP approval and signature. Clinical Support: Preparing patients for GP appointments, including taking brief histories and performing basic observations. Conducting clinical tasks such as urinalysis, blood pressure monitoring, ECGs, and phlebotomy. Assisting with immunisations, wound care, and treatment procedures as required. Liaison and Communication: Supporting GPs in liaising with outside agencies, such as contacting on-call doctors or arranging admissions. Providing clear and effective communication within the team, with patients, and with external agencies. Quality Assurance: Participating in audits and quality improvement initiatives. Contributing to team effectiveness by reflecting on activities and suggesting improvements. Maintaining compliance with practice protocols and guidelines. Confidentiality: The post-holder will ensure patient confidentiality is maintained in line with practice policies and data protection legislation. Sensitive information should only be shared with authorized personnel. Health and Safety: The post-holder will: Follow personal and workplace safety protocols. Identify and manage risks effectively. Use appropriate infection control measures and maintain safe working areas. Equality and Diversity: Act with respect for individual rights and diversity, ensuring care and communication are non-judgmental and inclusive. Personal and Professional Development: Participate in annual performance reviews and ongoing professional development. Maintain awareness of professional boundaries and seek support when needed. Qualifications and Experience: Essential: To be working towards completion of the Trainee GPA HEEs accreditation program framework. Experience performing clinical observations and investigations (e.g., blood pressure checks, ECGs, and urinalysis). Phlebotomy experience. Competence in arranging appointments, referrals, and follow-ups with patients. Desirable: Experience working in primary care or with a multidisciplinary healthcare team. Familiarity with clinical systems such as SystmOne. Contract Duration: This role is offered on a fixed-term ongoing basis, subject to continued ARRS funding. Disclosure and Barring Service (DBS): This position requires a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975. Working Hours: 25 hours per week, with flexibility required to meet practice needs. Benefits: Opportunity to work in a dynamic and supportive environment. Engage in varied tasks that contribute to patient care and the smooth running of the practice. If you are a motivated and detail-oriented individual with the necessary qualifications and experience, we would love to hear from you Person Specification Experience Essential Experience performing clinical observations and investigations (e.g., blood pressure checks, ECGs, and urinalysis). Phlebotomy experience. Competence in arranging appointments, referrals, and follow-ups with patients. Desirable Experience working in primary care or with a multidisciplinary healthcare team. Familiarity with clinical systems such as SystmOne Qualifications Essential Completion of the Trainee GPA HEEs accreditation program framework. Person Specification Experience Essential Experience performing clinical observations and investigations (e.g., blood pressure checks, ECGs, and urinalysis). Phlebotomy experience. Competence in arranging appointments, referrals, and follow-ups with patients. Desirable Experience working in primary care or with a multidisciplinary healthcare team. Familiarity with clinical systems such as SystmOne Qualifications Essential Completion of the Trainee GPA HEEs accreditation program framework. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Oakfields Health Group Address Hamsterley Colliery Newcastle Upon Tyne Tyne & Wear NE17 7SB Employer's website https://www.oakfieldshealthgroup.co.uk (Opens in a new tab)