We are looking for a credit controller to join a Finance Team at our Glasgow office. We are looking for a motivated individual who can support the continuous build of our strong culture and environment that enables continuous improvement and service excellence.
This is a 12 month FTC
Your role will involve:
* Responsible for the credit management of a specific group of customers in line with agreed business processes.
* Monitoring and controlling the collection of debt on selected accounts to achieve targeted Total Debt, DSO and Aged Debt. Use own judgement to determine best collection action to take to accounts to reduce bad debt risk.
* Maintaining a level of unallocated cash in line with business targets.
* Handling and escalating Bad Debt Recognition and assist preparation of Bad Debt Reserve.
* Receiving and processing customer queries to Dispute Administration team.
* Allocating customer payments received to accounts if required.
These skills are essential:
* Highly numerate and literate, with strong analytical skills.
* Experience in credit control and cash allocation.
* Demonstration of strong customer service skills, with ability to communicate effectively at all levels both written and verbally.
* Strong organisational skills, with ability to plan, prioritise and work to deadlines.
* Professional in approach and dedicated to high standards, with excellent attention to detail.
* Flexible, self-motivated team player, with ability to work on own initiative and without close supervision.
* Proficient in the practical use of Microsoft Office suite.
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