University Hospitals Dorset NHS Foundation Trust
The Respiratory Department at University Hospitals Dorset is seeking to recruit an experienced clerk.
The post holder must be IT literate and ideally familiar with hospital computer systems including e-Camis, EPR, and Soliton. If not, training can be given.
Required qualities include: efficient, a capable communicator, team player, organised, ability to prioritise own workload, maintain discretion, and work in a busy environment.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main Duties of the Job
* Work closely with the nurse specialists/consultant secretary and B4/B3 within the Respiratory department to provide an efficient secretarial service.
* Type all clinical correspondence, e.g., clinic letters, using audio/digital dictation systems.
* Deal with queries involving confidential documents regarding a wide variety of information, recognising when issues should be referred and to whom.
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future, defining how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD is investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job Responsibilities
* Type letters under the supervision of the nurse secretary, using Digital Dictation when appropriate.
* Look up, sort, and file patient results.
* Use the hospital computer system to access patient details; e-Camis must always be used when receiving and moving notes. This is mandatory within the Trust.
* Photocopying, faxing, scanning, and general filing.
* Answer nurse secretaries' telephone and take messages when required.
* Action Choose & Book referrals; once graded, send blood forms and test requests as advised by Clinicians.
* Fully support the Secretaries and PAs in their role and help cover during sickness and annual leave.
* Assist staff with spreadsheets, etc.
* Ensure outstanding EIDFs are completed and organise follow-up/send on to other departments.
Person Specification
Qualifications
* GCSE in English and Maths or equivalent.
Experience
* Experience of working in a busy admin/clerical office.
* Multi-tasking experience.
* Telephone skills.
* Basic IT skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
University Hospitals Dorset NHS Foundation Trust
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