Are you looking to work for an organisation with a real purpose – one where there is no limit to fresh ideas and discovering what’s next?
Join us at the Retail Trust.
As the industry’s charity, our cause is to create, hope and health and happiness for everyone in retail. Yes, that’s right, everyone. That’s more than three million retail colleagues and their families. And you can help to achieve that mission.
We’re on a journey of transformation, building on what our founders developed nearly 200 years ago and are moving at an astronomical pace. We’re looking for individuals who possess high energy and passion, and are all-in, collaborative and forward-thinking. The opportunity for personal and professional growth is momentous.
If you are interested in working for a dynamic organisation that has been voted as one of The Sunday Times Best Places To Work for two years in a row, we want to hear from you!
£45,000 per annum
35 hours per week
Monday - Friday, 9am - 5pm
Hybrid - home working and travel required to all estates on a regular basis (on average 2-3 days per week at one or more Estates).
We are looking for a Facilities and Compliance Manager to provide our Estates with an efficient and cost effective property, facilities and maintenance management service, all whilst working toward achieving the strategic aims and objectives of the Retail Trust. This is varied role, providing the opportunity to engage and collaborate with various colleagues, residents and contractors across all five Estates.
Core responsibilities include (but not limited to):
* Maximising the use of Supported Living assets, identify and explore opportunities to increase the number of units available to rent through making best use of existing properties and land.
* Liaising with consultant architects, surveyors, engineers and other relevant disciplines as and when required.
* Attending and arranging team meetings as required.
* Obtaining estimates and quotations and arrange tendering of works in accordance with Financial Regulations.
* Managing and monitoring contractors’ performance to ensure value for money is achieved, compliance requirements are met, and timescales and budget are adhered to.
* Drafting specifications and schedules as required.
Estate Development Projects include:
* Liaising with members of the Design Team including Project Manager, Architects, Consultants and Contractor to ensure the best interests of the Charity are maintained throughout the development programme.
* Attending design Team Meetings as required.
* With the Managing Director of Property and Residential Services / Director of Supported Living Services, monitoring costs related to the development and prepare detailed Capex requests.
* Ensuring that the health, safety and welfare of residents is maintained throughout the redevelopment process.
Team Management duties include:
* Identifying staff training and development needs and liaise with the Managing Director of Property and Residential Services / Director of Supported Living Services to ensure staff receive appropriate developmental and practical training, following Retail Trust’s agreed training programme.
* Holding regular meetings with Estate Managers and other support staff where necessary.
* Ensuring the provision of a high quality property, facilities, compliance and maintenance support service within agreed targets.
* Taking part in the recruitment and induction of staff in consultation with the Managing Director of Property and Residential Services / Director of Supported Living Services.
* Liaising with Estate Managers on property, facilities and maintenance issues.
* Ensuring the effective management of a responsive out-of-hours emergency repairs and maintenance service.
Education/qualifications
* HNC in Construction or equivalent.
* Certificated Health and Safety training in a related field is essential. NEBOSH/IOSH Health and Safety Certificate would be advantageous.
* NEBOSH Certificate in Fire Safety and Risk Management would be advantageous.
Experience
* Experience of property, facilities and maintenance management in a housing related field.
* Experience of leading, motivating and managing a team.
Knowledge/skills
* CDM Construction regulations and health and safety awareness, and ability and skills to provide training is essential.
* Knowledge of building trades and experience of managing a multi-trade team.
* Knowledge of property, facilities and maintenance service delivery.
* Awareness of landlord compliance and legislative requirements in relation to a supported housing environment.
* Experience of effective performance and contract management.
* Budget setting, monitoring and evaluation.
* Computer and numeracy literate.
* Excellent communication skills (written and oral) and the ability to communicate with a wide range of people in person and by telephone.
* An understanding of the needs and concerns of a vulnerable client groups.
* Ability to set up manage and maintain effective administrative systems.
* Ability to organise, plan and prioritise a complex and varied workload.
* Knowledge and experience of procurement procedures.
* A commitment to Equality and Diversity issues in all activities.
Other
* Flexibility in hours and work practices.
* Ability to attend work out of hours in an emergency.
* Valid driving license and access to a vehicle.
* Ability to travel to meetings and other Retail Trust sites and on occasion, if required, stay overnight.
We look after you by providing you with:
* A pension scheme of up to 9% employer contributions.
* Market-leading wellbeing and perks package which includes:
o Life assurance of four times your salary.
o A health cash plan, allowing you to claim back on the cost of a number of services such as optical, dental and medical.
o Access to a confidential free counselling and support phoneline.
o The day off to celebrate your birthday including a £20 voucher to spend.
o Enhanced family friendly benefits including up to ten days compassionate leave per year, three months full maternity pay, and two weeks full paternity pay.
o Additional days of leave for wellbeing, volunteering and personal development.
The role is subject to sufficient references and DBS. Mileage (other than base location) will be expensed at HMRC approved mileage rate.
If you are interested in working for a dynamic organisation that transforms lives for good, we want to hear from you.