The Role One of our clients who specialise in the Hospitality industry require a Head of Retail / Bars person to play a major part in the daily running of the business. Your aim will be to help the team deliver a pleasant and memorable experience to guests, whilst coaching the team to be the best they can be. As a Senior Manager your role is front facing and you will be responsible for leading your team in the smooth and efficient day to day running of the Retail / Bars areas. Main Duties Include: • Supporting Duty Managers to recruit and train new team members. • Competent in various IT systems. • Coaching and reviewing your team in a supportive manner which will help them to improve. • Have enough understanding of budgets/guest weeks as well as other influencing factors to make decisions during your shift. • Ensuring compliance with Health and Safety legislation as well as company policies. • Taking accountability for the guests and team in the venue and playing your part in their safety and well-being. • Monitor team levels and is proactive in arranging appropriate resources that is reflective of guest numbers, escalating to Leaders where necessary. • Previous experience of working in a similar environment essential. Benefits Include: • Annual Bonus. • Discounts on food and drink across the Group. • Free use of many of the facilities and significantly discounted rates for your friends and family. • Subsidised OFSTED Nursery facilities available onsite. • Discounted holidays for you, your family and friends. • Free parking. • Reward and recognition schemes including long service and team member of the month, as well as lots of other team incentives. • Onsite living available