The Role
One of our clients who specialise in the Hospitality industry require a Head of Retail / Bars person to play a major part in the daily running of the business.
Your aim will be to help the team deliver a pleasant and memorable experience to guests, whilst coaching the team to be the best they can be.
As a Senior Manager your role is front facing and you will be responsible for leading your team in the smooth and efficient day to day running of the Retail / Bars areas.
Main Duties Include:
• Supporting Duty Managers to recruit and train new team members.
• Competent in various IT systems.
• Coaching and reviewing your team in a supportive manner which will help them to improve.
• Have enough understanding of budgets/guest weeks as well as other influencing factors to make decisions during your shift.
• Ensuring compliance with Health and Safety legislation as well as company policies.
• Taking accountability for the guests and team in the venue and playing your part in their safety and well-being.
• Monitor team levels and is proactive in arranging appropriate resources that is reflective of guest numbers, escalating to Leaders where necessary.
• Previous experience of working in a similar environment essential.
Benefits Include:
• Annual Bonus.
• Discounts on food and drink across the Group.
• Free use of many of the facilities and significantly discounted rates for your friends and fami...