Do you want to work in a fast paced, friendly environment? Due to substantial growth, we currently have an exciting position as a Customer Service Executive in our fantastic DAF Fleet Services team in Devizes. We offer our clients bespoke fleet management solutions to remove the administrative burden of operating their fleet.
As a Customer Service Executive, we can offer you:
* Salary of up to £26,000 (depending on your customer service experience)
* Quarterly team bonus of up to £1,250 (up to £5,000 a year)
* Excellent DAF customer service training & development opportunities – in house and manufacturer’s
* 22 days holiday (plus statutory), rising to 25 days after 5 years service
* Employee recognition competitions
* Hosting our own mini events, food days and much more
* Team building activities offsite
* Employee assistance programme
* Career progression opportunities
* Pension
* Cycle to work scheme
* Office based with potential to go hybrid in the future
Who are we looking for as a Customer Service Executive:
Ideally, you will have the following skills / experience but training will be provided:
* Most importantly, you’ll have a can do attitude.
* Enjoy troubleshooting and have the ability to think on your feet.
* A proven track record of providing world class customer service.
* Exceptional communication skills both written and verbal.
* A high level of IT literacy and comfortable speaking clients on the phone and using email.
* Be organised, resilient and have the ability to work on your own initiative.
* Any experience of fleet Management or the automotive sector would be an advantage but not essential.
* Full UK driving licence (preferred).
The Customer Service Executive role / responsibilities include (but not limited to):
* To be a customer service champion.
* Ensure our clients fleet is compliant and they are adhering to their legal responsibilities.
* Own inspection and maintenance plans and communicate these to customers.
* Document all correspondence with clients in the appropriate system or database.
* General administration duties required for the smooth running of the Customer Service Department.
Working Monday – Friday, 8am to 5pm.
Apply today to start your Customer Service Executive journey with DAF Fleet Services.
Apply for Customer Service Executive - Devizes
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