Main area: Planning and Performance
Grade: NHS AfC: Band 8a
Contract: 6 months (Fixed term until 31 March 2025)
Hours: Full time - 37.5 hours per week
Job ref: 942-ICB-6629726-A
Employer: NHS Shropshire, Telford and Wrekin Integrated Care Board
Employer type: NHS
Site: ICB Headquarters
Town: Wellington
Salary: £50,952 - £57,349 pa
Salary period: Yearly
Closing: 02/10/2024 23:59
Planning and Performance Lead
NHS AfC: Band 8a
Job overview
Job Opportunity – Planning and Performance Lead (Band 8a)
Fixed term until 31 March 2025
An opportunity has arisen for a highly motivated individual to join the Planning and Performance Team in this new role as part of a team of Planning and Performance Leads.
You will take a lead role within the Primary Care portfolio to identify performance issues and work with system partners to meet planning requirements. This will include ensuring system plans are embedded into delivery groups, identifying areas for improvement, developing improvement plans as required, and monitoring delivery of plans against key milestones.
You will need to communicate highly complex, sensitive, and contentious information on planning, performance, and assurance to a wide range of internal and external stakeholders by providing concise briefings and reports.
To excel at this role, you need to have excellent communication skills, planning and organisational skills, data analysis skills, be experienced in report writing, and be able to influence, negotiate, and challenge to drive improvements.
The Planning and Performance Lead will play a key role within the Planning and Performance Team to support the Head of Planning and Performance to deliver effective planning and performance functions.
Detailed job description and main responsibilities
Be responsible for being the link from the identified portfolio area into the planning process including ensuring system planning and performance frameworks are effectively communicated, ensuring they contribute to the development of key plans and strategies as well as the annual planning round. Ensuring the plans map to commissioning intentions as well as local, regional, and national priorities and that the portfolio areas plan to meet national planning targets where appropriate. Ensure the planned actions from the operational plan and the Joint Forward Plan are effectively managed and monitored through the relevant working group.
Work closely with the Performance Analysts and the Business Intelligence function to ensure that information management needs are met. Analyse, interpret and present data and information about performance from multiple sources to highlight issues, risks, and support decision making. Work with complex data, facts, and situations requiring analysis, interpretations, and comparisons on a range of options and making recommendations on the most appropriate approach. Act as the gatekeeper for BI requests for their portfolio.
Ensure systems, processes, and information flows provide effective early warning of potential risks to service quality. Work with system partners to develop, implement, and monitor performance improvement plans. Advocate the improvement plans across the system and ensure the plans maintain full business focus and align to the strategic priorities of the ICB.
Effectively communicate highly complex, sensitive information to stakeholders through reports, presentations, briefings, etc. Prepare reports and briefings for meetings including Governing Body, Committees, and Senior Management Team meetings. Support the Head of Planning and Performance in managing corporate performance returns for service area. Demonstrate a collaborative and influencing style of working, negotiating with others to achieve the best outcomes.
Lead the delivery of performance-related project plans, allocating tasks as appropriate, identifying risks, issues, and dependencies, considering best practice and current options, and ultimately making decisions in the best interest of the project.
Support the Senior Planning and Performance Lead in developing outcome measures for portfolio areas.
Support the local management of predictable events (e.g. winter planning) and other less predictable events.
Person specification
Knowledge
* Educated to master’s level in relevant subject or equivalent level of experience of working at a similar level in a specialist area
* Extensive knowledge and expertise of planning and performance
* Proven and significant leadership experience.
* Evidence of post-qualifying and continuing professional development
* Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
* Should have an appreciation of the relationship between the Department of Health, NHS England, and individual provider and commissioning organisations
Communication
* Must be able to provide and receive highly complex, sensitive, or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
* Negotiate on difficult and controversial issues including performance and change
Analytical
* Problem-solving skills and ability to respond to sudden unexpected demands
* Ability to analyse complex facts and situations and develop a range of options
* Takes decisions on difficult and contentious issues where there may be a number of courses of action.
* Strategic thinking – ability to anticipate and resolve problems before they arise
Planning
* Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly
* Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
Autonomy
* Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
* Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
* Experience of identifying and interpreting National policy.
* Experience of researching best practice (globally, private, and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Management
* Must be able to prioritise own work effectively and be able to direct activities of others.
* Experience of managing and motivating a team and reviewing performance of the individuals. Skills for managing relationships with a range of different stakeholders.
Physical
* Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and diversity
* Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems in the area.
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