Key Responsibilities & Missions
Fully responsible for all aspects of Front Office (including hotel Duty Managers), Housekeeping, Guest Services and Food and Beverage, working with all Heads of Department (HOD).
Operational Excellence
* Accountable for DQA performance metric in line with KPI target set
* Accountable for ASR enrolments initiative and performance in line with KPI targets set
* Lead and manage w...