Vacancy is with a sister company: Crest Lifts Limited
Job Specification: Call Out Engineer
Position Title: Call Out Engineer
Department: Engineering/Maintenance
Location: Central London (Zone 1)
Reports to: Engineering Supervisor/Manager
Job Type: Full-time / On-Call
Job Summary:
We are looking for a skilled and responsive Lift Call Out Engineer to join our team, specialising in the maintenance and repair of lift and escalator systems. The ideal candidate will have a strong technical background, an ability to troubleshoot various mechanical and electrical issues, and a commitment to ensuring the safety and reliability of our systems in Central London. Opportunities exist for future career development and promotion.
Key Responsibilities:
• Respond promptly to emergency call-outs for lift and escalator breakdowns across Central London.
• Diagnose and resolve mechanical and electrical faults on lifts and escalators.
• Perform routine maintenance, inspections, and repairs in accordance with industry standards and safety regulations.
• Liaise with clients to provide updates on repairs and maintenance activities.
• Maintain an accurate log of work completed and any parts used during service calls.
• Collaborate with the engineering team to improve service efficiency and customer satisfaction.
• Ensure all work carried out complies with the company’s health and safety policies.
• Participate in training programs to stay updated on new technologies and industry practices.
Qualifications:
• Relevant qualifications in mechanical or electrical engineering (e.g., NVQ Level 3 in Lift & Escalator Engineering).
• Proven experience in lift and escalator maintenance and repairs on a variety of different OEMs kit.
• Strong knowledge of electrical wiring, control systems, and mechanical components.
• Ability to work independently and make decisions in emergency situations.
• Excellent communication and customer service skills.
Experience:
• Previous experience as a Call Out Engineer or similar role in the lift, escalator, or vertical transportation industry is essential.
• Familiarity with various lift and escalator brands and systems is highly desirable.
Additional Requirements:
• Valid driving license and ability to travel to various locations within Central London.
• Willingness to work flexible hours, including evenings and weekends, for emergency call-outs.
• Strong organisational skills and attention to detail.
• Willing to undergo DBS checking and certification.
Working Conditions:
• Fast-paced work environment with varying challenges.
• Ability to work under pressure and meet deadlines.
• Some physical demands may include lifting heavy equipment and working at heights.
• Using our online real time online customer management system.
Pay & benefits
• Competitive salary with overtime opportunities
• Company vehicle
• Pension
Application Process:
Interested candidates are encouraged to submit their CV and cover letter outlining their qualifications and experience relevant to the Call Out Engineer position to Ashley Greensmith.
Crest Lifts is an equal opportunity employer.
We are committed to creating a diverse and inclusive workplace for all employees