One of our clients in Leicester are looking for a Senior Customer Service Advisor to join their team. A market leading retail client, this role is a great opportunity to demonstrate your customer service skills and further your career. This role will involve answering calls and emails, managing queries, whilst ensuring the customer is receiving a positive experience.
We are looking for someone:
1. Has good customer service skills, with demonstrated experience in a similar role.
2. Experience in a telephone-based customer service role.
3. Who can work part of a team and support each other with administration tasks.
4. Good communication skills, particularly over the phone.
5. Experience in a fast-paced environment.
This is an office-based role, Monday-Friday 09:00-17:30, working 1 in 3 weekends with 2 days off in the week. £26,000 salary plus company benefits. Please get in touch for further details.
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