Job summary An opportunity has arisen for a housekeeper role to work in our hospitals. We are interested in hearing from individuals who are willing to work hard within a strong, friendly team. They will be required to provide a KEY service within the hospital for both staff and patients. The post holders will be responsible for ensuring that the environment is of a high standard and meets the needs of patients and visitors. The main focus of the post holder is to facilitate the maintenance of a safe, clean, and comfortable environment for patients. They will work with the ward-based team to ensure patient safety privacy and dignity and courtesy in accordance with Trust values. This is a challenging but rewarding job and would be ideally suited to motivated team players. Housekeeping experience within healthcare and Knowledge of COSHH, BICs, Colour coding and infection control is desirable though this is not essential, as full training will be given. Main duties of the job The housekeeping team at Frimley Park hospital are part of the the hotel services department and the Estates and Facilities directorate. The team is responsible for maintaining high standards of cleanliness in all the hospital areas. The housekeepers are valued support members helping to ensure that the wards are pleasant for the all patients and staff. Some food service may be required. About us Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties Date posted 31 October 2024 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year per annum including HCAS (pro rata) Contract Permanent Working pattern Part-time Reference number 151-LC242 Job locations Frimley Park Hospital Portsmouth Road Camberley GU16 7UJ Job description Job responsibilities Vacuum/mop sweep/damp mop/spot clean/spray buffing of floor surfaces, using machinery as required. High and low dust (including skirting boards/window ledges/curtain rails/notice boards/picture frames/furniture/doors and door stays) Vacuum carpeted areas, daily removal of spots or stains, and shampooing of carpets using machinery on housekeeping supervisor instruction. Collection and tagging of all rubbish, removing bags, clinical waste bins, sharps bins and flattened cardboard containers to designated collection points. Ensure waste is correctly segregated at the collection point, and placed into locked containers, as required by Trust policy. Replace bags on stands/containers, with the correct colour code, and ensure that containers are clean. Damp dust lockers, over-bed tables, chairs, beds, ledges, over-bed lights, pipes, radiators (remove cages as instructed) bed and locker wheels. Attend to deep clean requests throughout the hospital Damp dust/polish desks, furniture, fittings at nurse station and in offices, day room, and any other ancillary rooms attached to the area. Damp clean all office equipment i.e telephones. Clean baths, showers, and hand basins, polish all chromium fittings. Clean lavatories inside and outside of bowl, clean seat, handle, cistern and surrounding area, including sanitary bin. Ensure that lavatory brushes and holders are thoroughly clean after use. Replenish paper hand towel containers, toilet roll containers, hand soap, hand cream and hand gel dispensers with appropriate consumables. Ensure that all containers are clean inside and out. Clean and polish mirrors and glass on doors and partitions. Wipe down (sanitise) light switches, electrical sockets and electrical trucking Clean/Remove spots and splashes from paintwork on doors and walls. Assist with curtain changing. Infected rooms should be cleaned as instructed by ward sister/ housekeeping supervisor and following the procedure laid down in agreement with Infection Control. All cleaning equipment should be maintained in a clean and hygienic condition, and guidelines for correct storage of equipment and materials must be adhered to. Faulty electrical equipment must be removed from use, and reported to the ward charge nurse/ housekeeping supervisor immediately. Monitors stock control. A follow up clean of surfaces contaminated by body fluid spillage will be carried out after the initial clean by nursing staff (see Trust policy on dealing with spillage). Assist with catering duties where applicable, prepare and serve continental style breakfast to all patients if applicable. Prepare and serve drinks to patients as required. Collect wash and change patient water jugs. (In absents of ward host) Collect, rinse and load ward dishwasher with dirty crockery and cutlery from patient breakfast service. Hand outpatient menus and take orders for lunch service ensuring that the menu summary collation sheet for patients including special diets is completed as required. (In absents of ward host) Patient privacy and confidentiality must be respected at all times. Undertake any reasonable request issued by Supervisor/Manager. Food serving on ward level may be required. Job description Job responsibilities Vacuum/mop sweep/damp mop/spot clean/spray buffing of floor surfaces, using machinery as required. High and low dust (including skirting boards/window ledges/curtain rails/notice boards/picture frames/furniture/doors and door stays) Vacuum carpeted areas, daily removal of spots or stains, and shampooing of carpets using machinery on housekeeping supervisor instruction. Collection and tagging of all rubbish, removing bags, clinical waste bins, sharps bins and flattened cardboard containers to designated collection points. Ensure waste is correctly segregated at the collection point, and placed into locked containers, as required by Trust policy. Replace bags on stands/containers, with the correct colour code, and ensure that containers are clean. Damp dust lockers, over-bed tables, chairs, beds, ledges, over-bed lights, pipes, radiators (remove cages as instructed) bed and locker wheels. Attend to deep clean requests throughout the hospital Damp dust/polish desks, furniture, fittings at nurse station and in offices, day room, and any other ancillary rooms attached to the area. Damp clean all office equipment i.e telephones. Clean baths, showers, and hand basins, polish all chromium fittings. Clean lavatories inside and outside of bowl, clean seat, handle, cistern and surrounding area, including sanitary bin. Ensure that lavatory brushes and holders are thoroughly clean after use. Replenish paper hand towel containers, toilet roll containers, hand soap, hand cream and hand gel dispensers with appropriate consumables. Ensure that all containers are clean inside and out. Clean and polish mirrors and glass on doors and partitions. Wipe down (sanitise) light switches, electrical sockets and electrical trucking Clean/Remove spots and splashes from paintwork on doors and walls. Assist with curtain changing. Infected rooms should be cleaned as instructed by ward sister/ housekeeping supervisor and following the procedure laid down in agreement with Infection Control. All cleaning equipment should be maintained in a clean and hygienic condition, and guidelines for correct storage of equipment and materials must be adhered to. Faulty electrical equipment must be removed from use, and reported to the ward charge nurse/ housekeeping supervisor immediately. Monitors stock control. A follow up clean of surfaces contaminated by body fluid spillage will be carried out after the initial clean by nursing staff (see Trust policy on dealing with spillage). Assist with catering duties where applicable, prepare and serve continental style breakfast to all patients if applicable. Prepare and serve drinks to patients as required. Collect wash and change patient water jugs. (In absents of ward host) Collect, rinse and load ward dishwasher with dirty crockery and cutlery from patient breakfast service. Hand outpatient menus and take orders for lunch service ensuring that the menu summary collation sheet for patients including special diets is completed as required. (In absents of ward host) Patient privacy and confidentiality must be respected at all times. Undertake any reasonable request issued by Supervisor/Manager. Food serving on ward level may be required. Person Specification Qualifications Essential Good level of basic education - able to demonstrate literacy, numeracy, and comprehension skills Previous Housekeeping Experience Desirable NVQ level 1 Basic food Hygiene Experience Essential Customer Service Experience Hygiene COSSH procedures Desirable NHS experience Infection prevention and control Skills Essential Able to use own initiative to cope in a variety of situations Good time management skills able to plan and prioritise time and workload Able to deal confidently and professionally with members of the public and staff Person Specification Qualifications Essential Good level of basic education - able to demonstrate literacy, numeracy, and comprehension skills Previous Housekeeping Experience Desirable NVQ level 1 Basic food Hygiene Experience Essential Customer Service Experience Hygiene COSSH procedures Desirable NHS experience Infection prevention and control Skills Essential Able to use own initiative to cope in a variety of situations Good time management skills able to plan and prioritise time and workload Able to deal confidently and professionally with members of the public and staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Park Hospital Portsmouth Road Camberley GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)