Detailed Job Description and Main Responsibilities
Be based in the Nottingham Children's Hospital and work collaboratively within the multi-professional Child and Adolescent East Midlands Collaborative Metabolic Service.
To work as a member of a team providing a high-quality service to children and young people with metabolic conditions. Keeping in close contact with patients, their families and others involved in the day-to-day care. Offers support and advice (under supervision) to optimise the management of patients' metabolic conditions and their physical, psychological, intellectual, educational, and social development.
To assist the Children's Metabolic Team in fulfilling the day-to-day logistics of the service; clerical support, follow-up of patients by phone/text/email contact, and updating of databases.
To support the maintenance of a robust framework that meets the needs of children and young people with metabolic conditions.
Assist the development of health promotion and educational resources in conjunction with other health care professionals ensuring that all patient care within the multidisciplinary team is based on research.
Be an accessible, approachable member of the team as a first point of contact for patients and families.
Be able to work independently within the scope of the role.
Person Specification
Training and Qualifications
Essential Criteria
1. Evidence of basic literacy and numeracy
2. Evidence of IT competency in Microsoft Office and Excel
3. Willingness to undertake phlebotomy training
Desirable Criteria
1. NVQ level 2 in care
2. Understanding of Trust IT systems
3. Phlebotomy Training
Experience
Essential Criteria
1. Previous experience of working with children/young people
2. Previous experience of working in a health care setting
3. Experience of working within a multi-professional team
Desirable Criteria
1. Proven record of continuing personal development
Communication and Relationship Skills
Essential Criteria
1. Effective written and verbal communication skills
2. Understanding of confidentiality
3. Evidence of teamwork
4. Experience of effective communication with patients/families/service users
Desirable Criteria
1. Experience of multidisciplinary working
Planning & Organisation Skills
Essential Criteria
1. Need to be able to organise and manage a series of tasks in the time available
2. Ability to plan/prioritise own workload
Desirable Criteria
1. Experience of project management
Analytical and Judgement Skills
Essential Criteria
1. Must be able to work within Trust procedures. Must be able to seek assistance when unsure of further actions
2. Must be able to adjust to changing environments/priorities, be adaptable and flexible
3. Able to work independently within the scope of the role
Physical Skills
Essential Criteria
1. Able to undertake light physical work
2. Work in a variety of settings within a working day
3. Able to work flexibly according to the needs of the service
4. Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
Other Requirements
Essential Criteria
1. Be able to undertake outreach clinics and community visits in a timely manner
2. Flexible and adaptable
3. Enhanced CRB clearance
4. Caring, enthusiastic and well-motivated
5. Confidence
Desirable Criteria
1. UK Driving Licence
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world-class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
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