LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence. A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Beauty Therapist, Harvey Nichols, Leeds
Location: Leeds, GB, LS1 6AZ
Contract Type: Permanent - part-time
Description:
Are you a Beauty Therapist interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Then the La Prairie Counter and Spa at Harvey Nichols, Leeds might be of interest to you. As a part-time Beauty Therapist/Consultant working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities
* Make smart business decisions based on brand and business ambition.
* Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
* Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
* Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
* Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
* Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
* Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems.
* Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
* Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
Qualifications:
* Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
* Strong retail experience and a real passion for beauty and skincare.
* Affinity for luxury, always striving for excellence.
* Strong business acumen to drive sales and go beyond business objectives.
* Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
* Ability to build relationships throughout the store to find new opportunities.
* Ability to be a great team player as part of a high-impact team, driven by diverse thoughts and opinions.
Applicants for this position must be able to demonstrate the following skills and experience:
* NVQ level 3 in Beauty Therapy.
* Experience of providing high-quality skincare treatments to clients.
* Client focused and dedicated to providing a luxury experience.
* Polished, approachable and friendly communication skills.
* Dedicated to achieving/exceeding KPI's.
In return, La Prairie offers:
* A competitive salary and discretionary commission scheme.
* 33 holiday days (including bank holidays).
* Generous product allocation & discount.
* Long Service Awards starting with 3 years service.
* A free product to try every time there is a new launch.
* Contributory pension scheme – 5% employer contribution.
* Employee referral bonuses.
* A range of opportunities to develop and grow personally and professionally.
* Access to Retail Trust including virtual GP Services and HAPI app for discounts.
* Annual performance reviews so you know your La Prairie career is going in the right direction.
Reports to: Account Manager
We look forward to receiving your application.
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