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Planning and Support Administrator, Bolton
Client:
Davies
Location:
Bolton
Job Category:
Logistics
EU work permit required:
Yes
Job Reference:
c633284a50a9
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
Davies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Bolton. Joining Davies as a Planning and Support Administrator means that you’ll be planning our engineers' routes, booking inspections, and supporting customers. You’ll need to be a great communicator, well-organised, and dedicated to providing a professional and empathetic service.
Key Responsibilities
1. Dealing with inbound/outbound calls
2. Arranging inspections with customers
3. Dealing with queries from customers, insurance companies, and repair garages both via e-mail and telephone
4. Data inputting and accepting new jobs onto the database
5. Route planning for field engineers
6. Ensuring work is performed within SLA
Skills, Knowledge and Expertise
1. A professional and adaptable communication style - both written and verbal
2. Strong numeracy, literacy, and IT skills
3. A proactive attitude and an enthusiastic approach
Benefits
1. Davies Innovation Lab
2. Leadership training programme
3. Funding for professional qualifications
4. Thrive at Davies; learning opportunities
5. The Davies Foundation
6. Local charity funding
7. Pennies To Heaven
8. Employee Resource Groups
9. Pension, 5% employee and 5% employer contribution
10. My Choices at Davies provides; High Street discounts and Financial wellbeing hub
11. Life assurance: x4
12. Refer a Friend
13. Cycle to Work Scheme
14. Lease car salary sacrifice
15. Davies Incentive Plan
16. Enhanced maternity, paternity, and adoption pay
Mental, Physical & Emotional Wellbeing
1. Wellbeing centre; move, munch, money & mind focus
2. Discounts with 100's of UK retailers
3. EAP; 24/7 confidential helpline
4. 25 days holiday, increasing to 26 days after 5 years and 27 after 10 years
5. Flexible working; hybrid, work from home or join a collaborative office space
6. Dress for your day
7. Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy, and baby loss and miscarriage
8. Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 6,500 professionals operates across ten countries, including the UK & the U.S. Over the past ten years, Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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