Retail Sales Associate
POSITION DESCRIPTION AND KEY MEASURES
Department: Retail Operations
Location: Store Location
Report to: DM
Number of direct reports:
POSITION PURPOSE AND EXPECTATION:
Position Summary:
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.
Key Responsibilities:
* Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
* Process transactions accurately using our Point of Sale (POS) system
* Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
* Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
* Support Store Manager with daily operations, reports, and special projects
* Build deep product knowledge to effectively communicate features and benefits to customers
* Drive sales through suggestive selling and creating genuine connections with customers
* Embody our brand values and serve as a brand ambassador both in-store and in the community
Requirements:
* High school diploma or equivalent
* Previous retail experience preferred
* Ability to work in a fast-paced environment
* Strong communication and interpersonal skills
* Genuine passion for retail and fashion
* Flexible availability including evenings, weekends, and holidays
* Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
* Basic math skills and attention to detail
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