Business Development Officer - Italian Speaking
Title: Business Development Officer - Italian Speaking
Location: Southampton (on-site)
Salary: Depending on experience
We are currently recruiting for an Italian Speaking Business Development Officer to join our office in Southampton. This role will require an individual who will proactively engage and convert hot new business leads, conducting quality customer conversations to understand their needs and upsell and cross-sell solutions.
The successful Business Development Officer will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.
The Role
* Serve as the main point of contact, providing tailored services and ensuring compliance.
* Proactively handle all service inquiries, converting them into new opportunities.
* Grow revenue by cross-selling services, engaging new clients, and meeting monthly/quarterly/yearly KPIs.
* Run webinars, podcasts, identify new opportunities, and attend industry events to network and represent the firm.
* Produce marketing material with external partners and other service providers.
* Assist in maintaining partner relationships via organizing events and managing network groups.
* Take full management responsibility for a portfolio of clients across the UK and the rest of Europe.
* Ensure that all databases and systems are accurate and complete.
* Demonstrate and apply commercial acumen.
* Collaborate with the team in a positive manner.
* Connect with Managers and Directors to suggest contributions to improve procedures.
* Previous experience in Accountancy is not essential as full training will be provided.
About You
* A background in direct sales and customer service.
* Confident, professional, and friendly to maintain high-quality customer relationships.
* Excellent telephone and writing skills.
* Motivated to achieve targets and interested in helping customers expand & improve their business.
* Organized with proven ability to work under pressure and meet deadlines.
* Excellent multi-tasking ability.
* Works well in a team as well as independently.
* Patience and emotional resilience for dealing with customers.
* Actively listen to customers and smoothly handle & overcome any objections.
* Able to handle complaints and remain calm under pressure.
The Benefits
* A collaborative culture of continuous learning to aid progression.
* 25 days of annual leave plus bank holidays.
* Pension Scheme.
* Wellness days.
* Birthday off after one year of service.
* Creative spacious offices with breakout areas and subsidized canteen.
About AVASK:
AVASK is a rapidly expanding firm that specializes in international VAT and tax and accounting for e-commerce businesses that are located internationally and in the UK. AVASK is a recommended External Tax Advisor under the Amazon Global Selling Programme and assists hundreds of Amazon FBA sellers, eBay, Shopify, and many other platforms. In addition, it provides its clients with a comprehensive range of expertise - from providing practical guidance on cross-border transactions to ensuring full compliance and assisting with group structures and tax advisory services.
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