Analytics Engineer Leeds - Hybrid (2 days a week in the office) Full Time, Permanent Position Let’s make the most of your talent Join us as an Analytics Engineer, where you'll drive business success and make an impact on our journey towards data-driven excellence. About us At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. It always feels good, helping people when they need it most. Taking calls, helping customers with queries, finding the right insurance product for their lifestyle. Helping to keep people safe on the roadside when their vehicle breaks down. Being a reassuring presence when someone needs to make a claim. Our contact centre teams give customers all kinds of support. It can get busy, but the culture, training and friendly teams are great here. What you'll be doing In 2023, DLG spent c.£2.4 billion on claims. This important role is accountable for the development and presentation of data that will help us understand, interpret and analyse this ongoing spend – the frequency of claims, the types of claims and the severity of claims. You will need to be well-versed in data methodologies, but it’s also about being able to provide and present data in a manner that can be used to drive business performance. Other duties include: Develop, enhance, document and maintain processes that cleanse and transform large volumes of complex data for use in analytical workflows following best practice and development standards Design and build data products that enable analysts and business teams to drive commercial value Analyse existing code and processes and make suggestions for improvement Perform unit testing, system testing and UAT Provide technical support to analysts within the team and other areas of DLG Liaise and collaborate with colleagues to understand and translate requirements into data products Provide expertise, data and analytics to successfully deliver on projects, both within Claims and the wider business Use your experience to help us be innovative, dynamic and continuously curious Focus on costs, process improvements and efficiencies to contribute to the profitability of Direct Line Group What we're looking for Technical expertise in data cleansing, transformation and manipulation, with experience in delivering reliable, robust data products The ability to gain an understanding of internal and external data sources, to gather and understand requirements and to use that knowledge and understanding to build data sets, data models and reports Excellent level of knowledge and experience of SQL The ability to investigate problems and make recommendations for business improvements An innovative mindset and the ability to challenge ways of working to generate new insights and ways of doing things Programming experience in any language (e.g. SAS, Python, R) A good understanding of data architecture and management together with coding and development methodologies Exposure to reporting services and visualisation tools (e.g. Tableau, Qlik Sense, Alteryx or Power BI) An understanding of cloud-based platforms is beneficial (e.g. AWS, Azure, GCP) A proficient user of Microsoft applications What we offer in return We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: Generous 9% employer pension contribution Annual company bonus of up to 10% 25 days holiday allowance (plus the option to buy or sell up to 5 days each year) 50% off home, motor and pet insurance Free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance Plus, many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com Together, we're one of a kind Salary Range: £30,000 to £50,000 Hours: 35 hours (Monday to Friday - shift patterns can be discussed) Closing Date: Monday 10 February LI-Hybrid LI-CL2