Job summary Reporting to the Assistant Director of Operations - EOCs, this is a senior and high profile leadership role, responsible for management and leadership of the Clinical Operations function within the EOCs as well as being responsible for oversight of patient safety, governance, audit compliance, complex patient management, quality assurance and clinical coding within the EOCs. The post holder will be accountable for the delivery of AQI Hear and Treat within the EOCs. For a further job overview please refer to the job description. Main duties of the job Ensure the effective management of the Clinical, governance and safety functions within the EOCs by planning, organising, monitoring and leading the service to ensure the delivery of high quality patient care. Working in conjunction with the Heads of EOC take a lead on the development of policy, SOPs, governance, assurance processes and clinical practice within the EOCs to reflect the needs of service users. As part of this they have responsibility for ensuring safe systems of work within their function and must work to ensure patient and staff safety. For further duties please refer to the job description. About us Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day. We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core. At the heart of our beautiful and diverse region we employ over 6000 people and are supported by over 575 volunteers. If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you. In return we will equip you with the skills, resources and development you need to thrive in your role. You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development. Benefits Competitive NHS salary A standard working week of 37.5 hours Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years Pay enhancements for out of hours, shift and overtime working Generous Pension Scheme Career and salary progression Car leasing scheme Free parking across Trust sites Cycle-to-work and other salary sacrifice schemes Staff networks Access to a wide range of discounts from various organisations across the UU. Date posted 16 April 2025 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year Per annum Contract Permanent Working pattern Full-time Reference number 202 - 7154027 Job locations Exeter and Bristol Exeter and Bristol EX2 7HY Job description Job responsibilities For further information about this role please see the attached job description and person specification. Job description Job responsibilities For further information about this role please see the attached job description and person specification. Person Specification Education and qualifications Essential HCPC registered Paramedic, or Nursing and Midwifery Council (NMC) registered Nurse, or equivalent. Educated to post graduate level or significant demonstrable equivalent experience. Significant experience working as an NHS manager Full Driving Licence Person Specification Education and qualifications Essential HCPC registered Paramedic, or Nursing and Midwifery Council (NMC) registered Nurse, or equivalent. Educated to post graduate level or significant demonstrable equivalent experience. Significant experience working as an NHS manager Full Driving Licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name South Western Ambulance Service NHS Foundation Trust Address Exeter and Bristol Exeter and Bristol EX2 7HY Employer's website https://www.swast.nhs.uk (Opens in a new tab)