Client Service (and Commercial) Director
Our client is a well established (20yrs+) multi million £ turnover, award winning media procurement agency, delivering intergrated print, marketing, creative and digital solutions to an impressive & loyal client portfolio.
They are looking for an experienced Client Services Director to take the helm of the client servicing team based in Surrey.
The role is hybrid but this senior leadership role will be expected to be on site in Surrey for a minimum of 3 days per week with additional travel to UK Sites.
Key tasks and responsibilities
The primary function of the Client Services Director (CSD) is to be accountable for the strategic management of the contracts for our client services team. This person is responsible for service delivery, people management, client relationships, and financial performance to reflect contractual and group agreements.
In addition, it is essential for the CSD to take commercial responsibility for pricing strategies emanating from the client service team, it is also desirable for the CSD to lead on Commercial decisions with tenders and determine in conjunction with Managing Director
The CSD will form part of the Senior Management Team, driving the business forward, participating in senior management meetings and playing a significant role in leading and motivating the team.
Primary responsibilities
-Accountable for all activity with the client base
-Engage with other support f...