It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.
Working within the CRM team, you’ll develop and execute customer marketing campaigns using our direct to customer channels (Direct Mail, Email, App, SMS & Coupon at Till). Keeping the customer at the heart of our communications, you’ll use our marketing automation software to develop personalised journeys aimed at engaging and retaining customers throughout their lifecycle. Reporting on key KPIs to measure success, engaging stakeholders and ensuring marketing plans, briefs and campaign trackers are kept up to date are an important part of the day to day.
We believe that a hybrid, flexible working approach offers you – and your colleagues – the best of both worlds. Face-to-face collaboration is an integral part of our warm, friendly culture, so you’ll work from our head office three days a week, working flexibly around our core working hours of 10am-3pm. Beyond that, how, when and where you work is up to you.
Key Responsibilities:
* Working within the CRM Marketing team you will help to develop, execute and report on marketing campaigns using our state-of-the-art marketing automation software.
* Work with software and martech experts to manage audiences and data in our customer engagement platform.
* Design campaign briefs to enable any creative & artwork production for both online and offline media, including the distribution and collation of proofs and amends working within campaign deadlines.
* Co-ordinate and implement marketing activity in accordance with the agreed marketing plan.
* Ensure that marketing schedules are updated with marketing activities and key milestones are being met.
* Manage communication of key plans on a regular basis with stakeholders such as Store Operations, Brand & Marketing, Commercial Planning, Web Merchandising.
* Reporting & analysis of campaigns including presenting your findings.
* Liaise with key stakeholders to ensure there is consistent communication of campaign activity.
* Highlight any potential issues or problems that may affect the delivery of campaigns.
Minimum Requirements:
* Experience within a fast-paced and deadline driven environment.
* A knowledge of CRM principles and digital marketing channels.
* Proven ability to work co-operatively and effectively with others.
* Confident communicator with the ability to work with people at all levels.
* Strong time management and organisational skills with the ability to manage a large number of tasks at once.
* Experience in the use of PowerPoint, Excel and Microsoft Word would be an advantage.
* Experience in managing a changing workload is essential.
What’s in it for me?
You do your best when you feel your best, so we’ve chosen benefits that truly matter and support your wellbeing.
Benefits:
* Subsidised canteen: We offer a great selection of hot and cold food at our subsidised canteen, as well as a warm, inviting place for you to eat.
* Free parking: No one wants to spend their mornings circling around the car park.
* Parental leave policy: We offer Enhanced Family Leave for our UK and ROI based colleagues.
* Award-Winning Pension Scheme.
* 20% Discounts at Screwfix & B&Q, plus discounts at other High-Street Retailers.
* Award-Winning Apprenticeship Schemes.
* MyGym discounts.
* Cycle-to-Work Scheme.
* Enhanced Family leave.
* Retail Trust counselling services.
* Life cover.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging.
Inclusivity and Support
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead.
We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
#J-18808-Ljbffr