IT Onsite Engineer - Perm - York
Salary: £25,000 - £30,000 pa
Location: York fully on site
Our client is looking for a motivated support engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career.
This role would suit a self-motivated, energetic, customer minded individual who embraces virtual team working and collaboration.
Effective communication and creative problem-solving skills are key, as is the ability to multi-task; prioritise efficiently to meet changes in demand and thrive in a busy working environment. The successful candidate will possess the necessary confidence to excel at working on their own providing onsite support at one of our key customer locations, evidencing the ability to communicate technical information in a clear and understandable manner to non-technical end users.
*SC clearance is also a requirement of this role so, if not already in in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in role.
IT Onsite Engineer - Key Responsibilities
Provide end user support via remote technologies and telephone support.
Technical support for all endpoints - desktops; laptops and mobile devices.
Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation...