Digital Services Manager - Technical Services Team
Leeds
£80,000 + 10% Bonus
Your new company:
Hays is recruiting a talented technical leader to join our client's Digital Applications and Workplace Services team.
Your new role:
* Manage the firm's digital services, including SaaS, Public and Private Cloud, and In-House Developed Services.
* Ensure the efficient operation and optimisation of various business applications.
* Oversee cloud-based Digital Applications and Workplace infrastructure.
* Promote KPIs, agility, automation, and compliance.
* Implement continuous improvement plans and manage changes.
* Lead and enhance the team towards high performance.
* Drive performance in third-party and vendor partnerships.
* Provide escalation support for Digital Application and Workplace issues.
* Manage resources and support models for future digital service roadmaps.
* Ensure quality technical documentation and DR/BCP readiness.
What you'll need to succeed:
* Experience in managing enterprise applications and cloud solutions.
* Strong service management and leadership skills.
* Proven track record in people and team management.
* Familiarity with ITIL framework and structured project management methods.
* Excellent troubleshooting, problem-solving, and communication skills.
* Proactive, flexible, and able to work in a rapidly changing environment.
What you'll get in return:
You will receive a competitive salary of up to £80,000, a bonus of up to 10%, and a hybrid working arrangement. Additionally, you will benefit from 26 days of holiday, Private Medical Insurance, and a 5% pension contribution.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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