Due to rapid growth, we are looking for an IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire, WA13 0RN. With more than 200 settings, Kids Planet Day Nurseries provides the highest standard of nursery care and education within a unique environment in which children are actively encouraged to explore, learn, and interact with others. This is a great opportunity to progress and develop your IT career.
We are looking for someone to assist with general helpdesk requests and device deployments (laptops, tablets & phones). The role also requires the successful candidate to support our head office & nursery staff. Most of the support is carried out remotely from Head office, but very rare onsite visits may be required ad-hoc. Hybrid working options available following successful 6-month probation period.
Responsibilities
1. Excellent Communication skills
2. Desktop Support
3. Laptop/PC builds
4. Android / iOS Tablet & mobile phone deployments
5. Experience of helpdesk ticket system
6. Microsoft Windows 10/11
7. Microsoft Office Support
Desirable
1. Microsoft Office365 SharePoint Administration & Support
2. Microsoft Office 365 Administration
3. Microsoft Intune (Endpoint Manager)
4. Microsoft Entra (Azure AD)
5. Troubleshooting Printers & Internet connectivity
6. Windows Server 2019
7. Active Directory
The successful candidate will be enthusiastic and willing to learn and progress their career and skills. They will also need good organisational skills, common sense and ideally, possess a full driving licence. Ensure that all systems are stable and robust supporting the group's users. Liaising with 3rd party suppliers to aid support of all sites. Undertake any other duties which may reasonably be required of your role. Evidence of strong inclusive team working approach with the ability to support & communicate with non-IT literate staff.
Experience
Required - 1 year minimum. Desirable: 2-5 years
Desirable Qualifications
Any Microsoft qualification – e.g. O365 / Azure / SharePoint / Windows 10/11
Other Requirements
Undertake DBS clearance (provided)
Benefits
In return, this exciting opportunity offers the ideal applicant a competitive salary (DOE), company pension and the opportunity to work as part of a highly successful team. Hybrid working option available. Access to online training courses. Discounted childcare at KP nurseries. Birthday day off. Holidays: 25 days basic (excluding bank holidays) 1 extra day holiday for each year of employment (max 27 days excl. bank holidays).
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