We are working closely alongside a Local Authority in Plymouth to assist with the appointment of a CYPF Support Officer, on a 3-month contract, highly likely to be extended at client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £11.81 - £14.22 per hour
Responsibilities:
* Deliver administrative functions appropriate to specialism, working within timescales and service level agreements.
* Accurate use of digital systems to ensure processes or transactions are administered within guidelines and policies.
* Provide/run basic data reporting for specific service specialism.
* Accurate manual and computerised recording of sensitive information and to manage the storage, retention, and disposal of sensitive records.
Qualifications:
* GCSEs A*- C (9-4) or equivalent in English and Maths.
* NVQ3 or equivalent qualification or experience in business support.
* A willingness to undertake appropriate learning and development as required.
Experience:
* Experience of using Microsoft Office products and web-based software packages.
* Experience of providing an effective and efficient customer service to both internal and external customers in line with policies and procedures.
* Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online, and in writing.
* Demonstrable administrative experience with an understanding of office procedures.
* Experience of prioritising own workload to ensure deadlines are met.
* Experience of planning priorities and working to tight deadlines.
* Experience of maintaining documents, records, and data e.g. financial records, customer records, or accounts.
* Experience of working within a team.
Please note:
* You should be available to work immediately or at short notice.
* You should have the right to work in the U.K.
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer-term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
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