Are you interested in working for a rapidly evolving company?; Want a career where no two days are the same?; Interested in working with an industry varied client base across the SME market? Who are Azets Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices We are a top ten accountancy firm in the UK and are the number one largest SME practice. Role description Experienced and proficient in the Administrator tasks, with additional ownership for: ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: Answering, screening, and forwarding incoming phone calls in a professional manner Responsible for office key management, security, and access management Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes Ability to serve as a point of contact for various office matters, addressing enquiries promptly Acts as a main point of contact for contractors, organising and coordinating their services when necessary PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy Proficient in the use of document management systems Managing the employee starter & leaver process for the office, including organising welcome packs for new starters Supports the induction/onboarding process for new staff joining Azets Managing calendars and providing diary support as requested for local office departmental and team meetings Books travel and accommodation arrangements in line with company policy Creates expenses for chargeable staff accurately and promptly PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING: Maintaining practice management systems and ensuring data quality Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently Expertise in the onboarding processes Raising client invoices including cloud software, payroll and any other invoice as requested Knowledgeable of the invoicing systems and payment processes Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures Knowledge of the Tax investigation and renewal processes Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness Conducts thorough proofreading of documents to ensure accuracy and professionalism Provides support for ad-hoc project work, ensuring timely completion and delivery TEAM MANAGEMENT Mentors and coaches’ administrators, fostering their professional growth and development Coordinates a small team of administrators, managing workload distribution effectively Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS: Organising office/marketing events with current and prospective clients Organises company events, meetings, and conferences, managing logistics and coordination Supporting Business Development activities by development of proposals Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed. Skills & Behaviours CLIENT FOCUS Excellent verbal and written communication skills Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels GENERAL ADMINISTRATION SKILLS Demonstrates strong organisational skills to effectively manage tasks and responsibilities Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time Applies problem-solving techniques to address challenges and find practical solutions Awareness of, and compliance with, Azets policies and procedures, as detailed on The Hive Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches Basic project management skills in order to deliver work on time and to budget Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work TECHNICAL ADMINISTRATION SKILLS Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily Familiarity with practice management system including timesheets and expenses IT & SYSTEMS SKILLS Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone MANAGEMENT SKILLS Confident in delegating tasks to others and managing any points of escalation to resolution Inspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a good quality Demonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environment BEHAVIOURS A friendly, collaborative nature and a desire to help Able to take work instructions and work under the supervision of, and directed by, more senior colleagues Takes personal responsibility for timekeeping and attendance and demonstrates flexibility to meet business requirements Confident to escalate issues if workload is challenging and request additional information if more knowledge is required Remains calm and professional at all times Displays flexibility to assist with ad hoc tasks and/or support to other areas of Azets outside of own office Ability to work independently and as part of a team, with a proactive and flexible attitude Takes ownership of personal development Adaptability and willingness to learn new skills and take on additional responsibilities as needed Willingness to build awareness of basic industry/accounting knowledge through on-the-job learning Understands the Azets core group values and strives to demonstrate them Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK Interested in hearing more about Life at Azets LI-Hybrid LI-JK1 APPLY SAVE JOB