Vacancy – Fleet Service Advisor ( Contact Centre)
Location - Alfreton
Salary - £25,000
Working hours – 4 days on 4 days off, 2 shifts, 6am-5pm, and 1pm till midnight
Reference - 27596
Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?
My client is looking for someone to hit the ground running with being a Fleet Service advisor for such a big company in Alfreton. If this is an interest of yours please apply today!
Company benefits:
Enrolment into Pension Scheme
Healthcare Scheme
Cycle to work schem
Recruitment Incentive Awards
Increased holiday with service
Free onsite ParkingContact Centre Advisor key responsibilities:
To personally provide excellent standards of customer service
Understand and demonstrate tremendous customer care and rapport building
Display good listening skills to identify customer needs
Deal with all internet, email and phone enquiries
Confidently make and answer calls in a professional manner whilst adhering to company policies and following best practice
Work as part of a team to achieve personal and department objectives
Manage, respond and log all incoming email enquiries on appropriate systems
Keep and update reports and call logsIdeal candidate will possess the following:
Customer service experience – within a contact centre or ...