Frank H. Dale is a major structural steel fabricator that was founded in 1932 in the Herefordshire market town of Leominster. They offer the complete in-house steel design, detailing, fabrication, painting, and erection of a diverse range of structures, from single and multi-span portal frames to high bay warehousing and multi-storey post and beam type structures.
This full-time role is available upon satisfactory completion of the apprenticeship. The position provides exposure to various areas of IT such as software development, infrastructure, and networking.
Responsibilities:
* Help users troubleshoot day-to-day IT support issues.
* Record, prioritise, and report on support incidents.
* Provide basic instructional training to staff where necessary.
* Fix computers and issues on-site and in the workshop.
* Use initiative to learn and stay up to date with the latest technologies.
* Perform scheduled maintenance on computer systems to ensure efficient operation.
Minimum Requirements:
* Level 3 Apprenticeship in Information and Communications, including Functional Skills in Maths and English if required.
* End point assessment.
* Certificate of completion of the standard.
* Attendance at formal college sessions (if English and Maths are required).
* Knowledge, skills, and behaviours related to the apprenticeship standard.
Monday to Friday; shifts to be confirmed.
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