Elevation Accountancy and Finance are excited to be working with a successful business in Leeds as they look to recruit a Recoveries Administrator into their team on a full time permanent basis.Responsibilities: Management of accounts through our internal debt recovery process ensuring accurate handover where required Where required, contact customers via telephone / email to collect payment - in full, via settlements payment plans Liaise with internal / external stakeholders to reduce aged debt Liaise with internal / external stakeholders to resolve queries Negotiate and prepare payment plans. Actively monitor and manage any defaults until completion Active management of allocated tickets ensuring accurate housekeeping and data accuracy Active management of write off process in line with DLoA’s Management of spreadsheets Creation of legal packs Action accounts accordingly when notification from Companies House regarding Detrimental information is received Management of customers in insolvency and dissoltions and creating landlord letters where required Contacting IP’s and administrators and following proof of debts process as required Assisting the disconnections team providing ticketing / telephony support where required Preparation and validation of the prepared Legal Pack Process Management of post and mailboxes Person Specification: Proven ability to produce accurate work under tight deadlines Microsoft Office proficient Organisational skills Verbal reasoning Able to manage conflicting priorities Ability to handle difficult customers Team-work and ability to work with colleagues at all levels If this looks like a role of interest to you then please apply now