Job Title: Property Manager
Location: South Kensington, London
Salary: 55,000 - 65,000
An exciting opportunity to work for a well-established and highly reputable company in South Kensington has arisen for an ambitious and experienced Property Manager within the real estate industry.
As the Property Manager, you will assist the Commercial Portfolio Asset Manager in the running and management of a significant section of our clients' properties.
You will be responsible for ensuring the efficient operation, maintenance, and profitability of each property while providing excellent service to both property owners and tenants.
This position requires strong organisational skills, attention to detail, and the ability to effectively communicate with various stakeholders while protecting and improving the long-term value and reputation of the Estate.
Key Duties:
1. Work closely with the financial and property teams to ensure the Estate is continually maintained to a high standard, meeting health and safety compliance and managing identified risks.
2. Act as the primary point of contact for tenants, addressing their inquiries, concerns, and maintenance requirements.
3. Build, manage, and enhance strong working relations with all customers, engaging with occupiers, colleagues, and service providers.
4. Actively visit and regularly inspect properties.
5. Manage the welcome process for new tenants.
6. Check lease information to ensure data accuracy and occupational compliance; support finance and credit control teams with rent, insurance, and service charge recoveries.
7. Assist in the production, issue, and administration of the service charge budgets in accordance with RICS guidelines and Code of Practice; actively monitor all expenditure against all cost codes with the finance team throughout the year to annual reconciliation and the issue of year-end report. Assist with recovery of any recharges and service charge arrears.
8. Manage agents and contractors, acting as the point of contact with tenants as required, arranging access, and ensuring all have correct certifications required for them to access any part of the Estate.
9. Create POs, authorise, and code supplier invoices.
10. Ensure all projects are communicated to relevant commercial and residential occupiers in line with the company guidelines and RICS Code of Practice.
11. Act as liaison between agents and local stakeholders to ensure alignment on streetscape design, projects, and funding, including frontage strategy, external furniture and planters, and other public realm considerations.
Knowledge & Experience
Essential:
* At least two years' PM experience in a commercial or mixed-use property environment, leading complex, multi-faceted properties.
* RICS qualified.
Desirable:
* Experience using Yardi (property database).
* Knowledge of traditional and listed buildings and heritage sites.
Outline & Benefits Package
Reporting to: Commercial Portfolio Asset Manager
Contract type: Permanent
Contract hours: Full time - Monday to Friday, 9am to 5:30pm
Probationary period: Three months
Holiday per annum: 33 days including bank holidays
Benefits include:
* Private Healthcare including Vitality benefits and discounts.
* Life Assurance - four times salary.
* Enhanced company pension scheme - up to 10% employer contribution.
* Interest-free travel loan and cycle schemes - tax savings to rent or buy.
* Paid study leave.
* Maternity and Paternity package above statutory requirements.
* Employee Assistance Programme.
* Flexible working opportunities.
* Monthly company lunch and quarterly company socials.
* Active days - paid time off for volunteering and fundraising activities.
* Birthday gifts and long service awards every five years.
* Early finish before bank holiday weekends and reduced Christmas hours.
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