If you are looking to join NWSSP, please see the additional information below that may be of interest to you:
Benefits
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP: Watch here.
The “Top Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. Watch here.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
Please be advised that there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top-up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job Overview
We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service. We will train you on all aspects of the Recruitment process for NHS Wales including how to publish adverts, send offer letters, answer emails and queries, and support the Helpdesk. Good customer service skills are an essential requirement of this role.
Positions Available:
1. 1 x Permanent
2. 1 x Fixed Term / Secondment until 11/12/2025 due to maternity cover
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main Duties of the Job
We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Employment Services department. We are a dynamic and diverse team who are committed to providing an excellent recruitment service to Health Boards and Trusts across Wales.
We provide administrative recruitment support to Health Board managers and applicants using electronic systems as well as providing advice and guidance where needed, so good computer, keyboard, and communication skills are essential to the role. As a team, we share and uphold the organisation’s values in all that we do. If you share our values and feel that you can contribute to our team and the service we provide, regardless of your previous experience or educational background, we would welcome your application.
The role may initially be partly home-based. You will be provided with the support and equipment you will need to be able to work from home, but an internet/WiFi connection is essential. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for Our Organisation
At NHS Wales Shared Services Partnership, we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility, and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity, and inclusion, focusing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer, and guidance on the application process, please visit this link.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential criteria
* NVQ level 3 or equivalent educational experience
Desirable criteria
* ECDL or equivalent
Experience
Essential criteria
* Experience of using a computer and Microsoft Office 365
* Customer Service Experience
* Understanding of the importance of maintaining confidentiality
* Experience of a customer-focused environment
Desirable criteria
* Understanding of a computerised recruitment package
* Previous Experience in a busy office environment
* Experience of working in HR/Training/Recruitment Environment
Skills
Essential criteria
* Good IT skills including ability to use MS Office
* Database skills
Desirable criteria
* Welsh speaker
We are committed to flexible working and equal opportunities. If you are shortlisted for an interview, you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post, it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge, and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant Requirements
Welsh language skills are desirable.
Further Details / Informal Visits Contact
Name: Emilia Williams
Job title: Assistant Recruitment Manager
Email address: emilia.williams@wales.nhs.uk
Telephone number: 02921 500200
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Human Resources
Industries
Legal Services
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