A fantastic opportunity has arisen for an experienced Administrator/Order Processor to join an established Distribution Company in Stevenage.
You will receive a competitive basic salary of GBP 27,000 - GBP 28,000 per annum, plus a quarterly bonus of GBP 375 (after probation). Along with this, you will also receive a pension scheme, 22 days holiday plus Christmas shut down, access to a virtual GP service and an onsite gym.
Your Role As Administrator/Order Processor
You will be working as part of a large team in an open plan, fast-paced office environment, providing administration support to the Customer Account Managers and ensuring that the orders taken by the project team are processed in a timely fashion, pass through the operations department as required, and are dispatched to the customer as needed.
Main Duties Will Include:
1. Dealing with an existing customer base of business clients
2. Handling incoming calls and emails from your clients on a daily basis
3. Dealing with Goods In queries and issues
4. Processing orders through to delivery with the customer
5. Dealing with stock management and delivery dates
6. Handling returns of faulty or incorrect items, arranging refunds or credits
7. Responsible for export compliance paperwork (liaising with the Export Administrator)
8. Quarantine stock management
9. Credit notes applications
10. Shipping prioritizations
We're Looking For An Administrator/Order Processor With:
1. Great communication skills as you will be dealing with a variety of individuals
2. Excellent team player - happy to help out
3. Extremely customer-focused - someone with a desire to get things right first time
4. Must have excellent organisational and time management skills
5. Good working knowledge of Excel and Word
6. Above average ability with maths and English
If this is of interest and you have the relevant skillset listed above, we would love to hear from you. To apply for this role as Administrator/Order Processor, please click apply online and upload an updated copy of your CV. #J-18808-Ljbffr