About the role
Availability Window
Days From time To time Sun 06:00:00 22:00:00 Mon 06:00:00 22:00:00 Tue 06:00:00 22:00:00 Wed 06:00:00 22:00:00 Thu 06:00:00 22:00:00 Fri 06:00:00 22:00:00 Sat 06:00:00 22:00:00
Tesco Store: Fulham Imperial Wharf Express
Shift Pattern: Varies from day to day including earlies and lates but are planned in advance
As a Express Deputy Manager you will be working in a fast paced retail environment where no day is the same.
You will take ownership of store activities by running duty shifts, co-ordinating a team to deliver a clean and full store that exceeds customer expectations.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback
You will have a great understanding of how your store is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach.
With your guidance, your store will always remain a safe place to work and shop.
You will be responsible for
Manage all routines and ensure the store is legally compliant
Delivering and sustaining store change activities, contributing to the wider business improvement plan
Producing schedules to ensure the store team is in the right place at the right time to serve our customers
Provide constructive feedback based on observations of interactions with customers, ensuring your team are inspired to deliver excellent service
Having a great knowledge of the stores performance and being able to identify and resolve then root cause of issues and deliver sustainable solutions
Provide training and coaching to ensure your team have the capability to deliver their roles.
You will need
You are natural and welcoming with customers, putting them at the heart of everything you do.
You act quickly, making decisions based on what is right for customers and colleagues.
You are a great communicator who is passionate about sharing your knowledge, experience and best practises with your team.
You take time to listen and understand others, building strong relationships with your colleagues and customers.
You thrive in a changing environment and have the energy and drive to deliver beyond expectation.
You know your own sources of energy and how to be at your best.
What’s in it for you
1. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
2. Request flexible working from day one
3. Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
4. Access to free wellbeing services with a range of resources to support your mind, body, and life
5. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
6. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
7. Uniform provided and policies to support you for all of life’s moments, big and small
8. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.