Aim of the Role:
Responsible for processing incoming business in relation to events for Chewton Glen. To ensure customer service levels and smooth delivery of products and services for the clients on all events. The objective of this role is to maximise all bookings and ensure follow through from sales & events handover to end of booking/event, plus follow up.
What's in it for you?
* Competitive salary + TRONC
* Meals included on duty
* Employee recognition awards
* Cashback healthcare cover after probation
* Continued career development with recognised training providers
* Generous friends and family rate at Iconic Luxury Hotels
* 25% discount on all food and beverage
* Discount on spa treatment and products
* Refer a friend incentive
* Team social events, seasonal gifts and much more…
Events Coordinator – About you
* Experience working alone or in an events team within a luxury hotel is advantageous
* Confident communicating by telephone and email
* Able to remain calm under pressure to deliver the best guest experience
* Keen eye for detail
Aim of the Events Coordinator role
* Confident in your knowledge of Chewton Glen, able to sell and upsell to guests across all of the fantastic and unique experiences the hotel has to offer
* Intuitive with the electronic hotel event booking systems for efficient and exceptional service
* Take pride in representing Chewton Glen
* Increase potential revenue by respectfully upselling to future events clients through your confidence and knowledge of what the hotel has to offer and the unique opportunities available
* Take ownership of all enquiries, seeing each booking through to the final stage
If this role is of interest to you, please apply now! We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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