The Digital Durham team are looking for a passionate and driven Digital Engagement Officer to join our team. In this role, you will play a crucial part in supporting the delivery of digital inclusion and connectivity interventions, including the successful implementation and evaluation of a project to help create digital hubs in community venues across County Durham.
As part of the wider Digital Durham programme, this role will focus on engaging with communities and key stakeholders to assist in the development, organisation, and co-ordination of a range of digital-related initiatives and projects.
You will pro-actively work with partners across County Durham, source and support communities to utilise any available funding streams that underpin digital-related projects and support marketing activities including website management and social media.
Being able to engage and effectively communicate with a range of stakeholders, including the general public, is an essential part of the role. Good planning and organisational skills are also vital.
WHAT IS INVOLVED?
You will work with communities, stakeholders, and partners to ensure the effective delivery of the digital inclusion activities including:
* Community engagement: Build and maintain strong relationships with local community organisations, understanding their digital aspirations, community needs and empowering them to make the most of digital opportunities.
* Stakeholder collaboration: Work closely with internal and external partners to support their digital support delivery in County Durham and build relationships to secure ongoing support.
* Promotion and outreach: Support the development of marketing and communications plans and materials to raise awareness about digital support through various channels including social media, leaflets, and events.
* Monitoring and evaluation: Input into action logs, support the management of the project budget and contribute to updates and reports as and when required.
WHAT WILL I NEED?
You will be educated to level 4 or equivalent and should have experience of working with community organisations on projects to achieve tangible results.
You will have strong interpersonal and communication skills, an understanding of digital inclusion challenges and solutions, and a willingness to learn.
You must be self-motivated and able to work independently and as part of a team. Means of travelling to community organisations across the full county is a must.
Most importantly, you will be passionate about making a positive impact on communities.
Please refer to the attached person specification for the full criteria.
REWARDS AND BENEFITS
We offer generous rewards and benefits that are designed to help you perform at your best:
* Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
* Option to purchase up to 10 additional days annual leave per year.
* Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
* Hybrid working (home and office working).
* Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
* Wellbeing Portal and access to an Employee Assist Scheme.
* Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
* Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
* Discounted DCC gym membership.
* Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
* Trade Union membership.
* A range of other salary sacrifice schemes such as car leasing.
Rewards and benefits are subject to individual terms and conditions.
HYBRID WORKING
Durham County Council currently operates a hybrid working policy where a model of 2 days in the workplace and 3 days at home/remote will apply. This model is pro-rated for part-time roles and arrangements are at managers' discretion, alternatively you can work all of your contracted hours within the workplace if you prefer.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.
We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.
As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.
INTERVIEWS
Interviews will be held week on Wednesday 22 January.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted online via the Northeast Jobs portal.
Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.
If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email Recruitmentresources@durham.gov.uk.
We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice.
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