Your New Company
The UK’s utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities.
At Ipsum, we are committed to supporting and developing our people to achieve their full potential. As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career. Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers.
Your New Role
To lead the Projects Engineering team within the Private Networks business. Fully accountable for H&S, technical development of engineers, technical delivery excellence and supporting the sales team to identify the correct technical solution.
To operate as a member of the Private Networks senior leadership team, building strong working relationships with your peers and driving positive change across the business.
To work closely with the Operations Manager (Projects) to ensure sufficient available and suitably skilled resource whilst maximising utilisation.
To work closely with the Sales Leaders to support key account planning, broadening and deepening customer relationships and ensuring high quality delivery.
Principal Accountabilities:
Ensure the Engineering Team operates at the highest standards of Health & Safety.
Drive Project Business growth and profitability – ensuring sufficient skilled, trained and competent resource is available to meet demand.
Ensure customer satisfaction through technical delivery excellence throughout the project delivery.
Ensure compliance with Ipsum processes and driving of continuous improvement.
Manage resources effectively to maximise utilisation.
Ensure lessons learnt & best practices are embedded in engineering delivery process and culture. This is key to raise competitiveness and profitability.
Lead, Develop and Motivate the Engineering Team to ensure talent retention, personal development and high level of engagement.
Be recognised as an active ambassador of Ipsum.
About You
Essential Qualifications/Skills/Experience
Strong Technical knowledge in the HV & LV Industry
The ability to motivate and engage a team
Strong decision making capability and strong implementation skills
High level of resilience
Good communication skills
Integrity
Critical thinking and problem solving
Adaptability
Flexibility
Team Player
Desirable Qualifications/Skills/Experience
Relevant Engineering Qualification (ONC/HNC or equivalent)
Recognised Safety qualification (IOSH/NEBOSH or equivalent)
Direct leadership experience in a technical engineering environment
Knowledge and experience of driving H&S culture, compliance and safe systems of work.
Knowledge and experience in providing technical advice/technical problem solving to field based engineers.
Experience of leading, managing and developing a team of people.
Experience working in a fast paced customer facing environment.
Our Benefits
We value our people and offer a comprehensive range of employee benefits, including:
Career Development: Professional qualifications and accreditation
Health & Wellbeing Benefits:
Employee Assistance Programme with mental health support and access to counselling
Access to 24/7 virtual GP
Occupational Health support
Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice):
Cycle to Work
Group Personal Pension Scheme
Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more
Social Committees: Established local social committees with a calendar of regular social events
Life Assurance Cover
Flexible Working
Long Service Awards
Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives