Job Description As a Receptionist, you will Provide customers with a heartfelt and memorable experience each and every time they visit Meet and greet our customers and check them into their hotel room upon arrival Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible What you’ll bring… Willingness to learn and expand your skills Have a great eye for detail, making sure every pint is poured to perfection A passion for giving great service and making sure every customer receives a warm welcome A positive can-do attitude and be a real team player