Role: Chaiiwala Store Manager Location: Birmingham, B26 3QJ Hours: Full-Time / Permanent Salary: £33,000 - £35,000 Bonus Scheme: Bonus Incentive Company: EG On The Move About the role: Join us and lead the way in creating unforgettable experiences at Chaiiwala As a Store Manager, youll be in charge of driving success and ensuring everything runs smoothly. Youll oversee everything from delivering exceptional customer service and maintaining product quality to managing inventory and meeting sales targets. Your leadership will guide your team in creating a welcoming atmosphere and ensuring every customer has an excellent experience. With a focus on team development, efficiency, and operational excellence, youll play a key role in driving the success of your store while maintaining the warmth and authenticity that Chaiiwala is known for. Essentials: Must be 18 years or older to comply with Airport working regulations. Successfully pass a DBS Check. This will be funded by EG On The Move. What youll do: Oversee the daily operations of the store, ensuring that everything runs smoothly, from opening to closing and ensuring product availability Maintain and monitor store cleanliness by ensuring compliance with health, safety, and food hygiene regulations Manage stock levels, conduct inventory checks, and reduce waste whilst maintaining store cleanliness ensuring equipment is operational and well-maintained Create weekly schedules for staff, ensuring proper coverage while keeping labour costs within budget Lead and motivate your teams to embrace EG on the Moves vision and values by conducting regular performance reviews and providing constructive feedback to drive continuous improvement and career growth Maintain Chaiiwala brand integrity by ensuring stores is visually appealing, well-maintained, and in line with brand guidelines Represent Chaiiwala in the community and ensure that the store fosters a positive, inclusive, and welcoming environment to ensure customer excellence Ensure the proper functioning of point-of-sale systems and any digital ordering platforms Whats in it for you? Whether you're looking to build a long-term career as we expand across the UK or seeking a job with top benefits, we've got you covered: Bonus Incentive Upto 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala Flexible working Employee Assistance program Mental wellbeing and support Financial wellbeing Life coaching Legal Assistance Life insurance Retail Discounts Learning & Development Opportunities Salary Sacrifice Pension What we are looking for: Proven leadership experience in a managerial role, preferably in a retail or hospitality environment Flexibility to work various shifts, including weekends and holidays Ability to inspire, motivate and lead a team effectively Dedicated to delivering excellent service that exceeds customer expectations The ability to work under pressure and handle challenging situations in a fast-paced environment Be a part of it: At EG On the Move, were excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and youll have the opportunity to learn and inspire. Power your career and be part of something transformational Please note - you are required to successfully pass a DBS check, which will be funded by EG On The Move.